Customer Ratings & Reviews

The 2 guys that came and set up my TV (so sorry that I do not remember their names) were so very friendly and helpful and could not have been any nicer or patient with me.

The agents mounted my tv and connected all applicable devices in a very professional way. They explained how everything works and took their time doing it.

The guy who came to set up our tv was awesome. He was very patient and showed us how to use the remote for the t.v. We also had speakers from our old tv and he showed us how to use them with the new t.v. Awesome service!!!

The service techs brought my 65 inch tv and hooked it up to my satisfaction.

The gentlemen who set up my new TV did so very efficiently and did things I would have thought of. They also addressed any other tech questions/issues I had. I only wish I had thought of a few more while they were here. Definitely worth the small fee!

Salim and Osama did a great job. The stand we purchased didn't work for our TV and they happened to have one in their truck that would work.

The agents were knowledgeable and provided excellent service with an energetic but efficient demeanor.

We would never purchase a TV without the Geek Squad protection plan which includes installation of the TV. We had an incredible experience at the Murrieta CA store and our Geek Technician, Mike Vanderslice, is top notch. One of the most professional technicians we have EVER worked with!

Very knowledgeable! And professional. Called me to let me know they were on the way. Knew our community so that was good. Bought the 2 year contract and glad we did.

The 2 Geek Squad guys came last month to install my new 32 inch Smart TV, explained how it works, took away my old 20 inch TV,they were very nice and helpful Sue

Great service of settling up and installing my new TV and sound system. Thanks Michael and Tre.

Buy total tech Great service provided by total tech. Absolutely loved it and it’s worth purchasing honestly. No hold times for calling total tech as well but definitely worth it.

As first time buyers of a flat screen, smart TV my wife and I would have been very overwhelmed but the Geek Squad made it super easy. We are extremely happy with our new TV.

I recommend other Best Buy customers to let geek squad to set up TV and also Connect your TV. I recommend friends and family to do the same. Very professional and polite…. Thank You, geek squad

At first we thought this tv was too big for our living room, but when the team set-up the tv we were in love. The picture is clear and the sound is perfect (we did purchase a sound bar). The installation team was top- notch.

Keith worked us into his schedule the following day to complete the set up and the time estimate was 15 minutes but took over 1 and a half hours, He was courteous, extremely helpful, and persistent in establishing the proper TV hook up involving Comcast. We are grateful for his help.

The Team removed and replaced my Wall Mount TV and hooked everything up and ensured everything was in working order before leaving. No Mess was left behind.

The agents unboxed the new and moved the old off to the side. Got everything hooked up, explained how to use the remote and answered the questions I had and dealt with my anxiety with technology. They treated me with respect.

set up was fast and complete, connecting all of my components and taking time to explain how to access all of them. I will never again set up my own tv again, they made it so easy!!

Very Professional. Did a great job. Impressed by their knowledge. I would highly recommend them.