Customer Ratings & Reviews

The guys were quick and knowledgeable. Very efficient in their work.

The person installed the TV and explained how to use the features so that we could understand what he was talking about,

The techs were very professional, efficient and friendly. They did a great job explaining everything and showing me what I needed to know.

The tech knew just what he was doing. Added on internet. The tech did the best I had ever had. Could not believe how fast he set up thew TV

This service was excellent and highly recommended for senior citizens as two people are required to properly lift the TV. Also. The two gentlemen who came were outstanding. Very nice, courteous and knowledgeable.

Service took over an hour to get working. After he left all worked great. Four hours later the device turned on but got the wrong input, the sound bar came on but no sound. Not satisfied with the products and would never recommend the tv or the myharmony remote to anyone. We wanted a tv that any idiot could operate. I hope we are above that level, but we are unable to operate it. We were told by a salesman that it could run a certain app but later found that it cannot independently run it by itself. Your sales help need to be more clear. The remote is very complicated. So many buttons and options that it takes going to a class to figure how to work it. It was supposed to take up to 45 minutes to set up. It took a professional almost double that time. We were charged for setting up the remote and for helping with Pandora. When he got here I had already figured out Pandora but we were still charged for this part of the serves. Why would any pay for a tv the required training to use. Not happy with this. What is a person to do to get this stuff working so that it will simply work every time? I thought the geek that came out did ok but is there a class on how to turn on a tv? He explained it but nothing he said worked. I can recommend the geek but I cannot recommend Best Buy.

Friends in Texas had their TV mounted over the fireplace and said Geek Squad is the best. I found they are! Perfect installation of TV over the fireplace with the right mount! Wasn't easy, but having them do it was easy.

The tech moved my smaller tv and sound bar to another room when I purchased a larger set. He was helpful with placement and cleaning up cords. This was a great bonus to have this done.

The agents repacked my old TV after removing from its location. Then set up the new TV and did a real job providing operational instructions. Good crew.

The people they sent were very through and efficient. They took down my old TV that was not working and mounted the new one and had it up and running in no time. I would thorougly recommend them!

Very efficient installation. Technician arrived even earlier than the expected time period.

The crew that came out to install our 85" TV were great. We were their last stop for the day. They seemed surprised but happy it was going on a stand and not the wall. They took extra time to help connect our home theatre system and made sure everything was working before they left.

Great installation and take away of tv. The Geek Squad arrived on time, was Covid-19 safe, explained the features and benefits of my tv, and setup remotes to my Apple TV and cable TV.

The agents set up the TV and it works good. They were very nice to me. They gave me good instructions to help me understand how the TV works.

The agents mounted my t and connected it to my cable. Then I was given extremely helpful operating tip. The TV is great, and the agents are an asset to your company.

I did not use The Geek Squad, but a team of two from Best Buy delivered and helped me set up a new 77" Sony TV. They were extremely considerate and helpful and a pleasure to work with.

Jake and Jon were excellent. On time and very professional. They took their time to explain everything.

Great service. Took the tech less than 15 min to get tv installed and everything working.

Did a great job of hooking our TV up. Called to let me know when he was coming and was very efficient. Walked us through the steps and made it as simple as possible!!

Best tech I’ve ever used. Friendly and knowledgeable. Hope to get him whenever I need service