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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we added the Geek Squad delivery/setup. The guys were friendly and respectful. They worked together efficiently and before we knew it the tv was all set. The guys recommended the Logitech universal remote to replace the 4 we would have to use and we do not regret the decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was well versed and provided clear 'tutorial' about the TV as he set it up. I have since purchased other TVs and set up myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, personable and effecient. Great tecnician and installer. Done correctly and quickly, no mess left behind either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your guys knew what they were doing. They were in and out in no time. Very knowledgeable about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived on time and set up the new TV. He even offered solutions to prevent another cat-astrophe. The first TV was broken by one of my cats. He also removed the old TV. He made sure that everything was synced up. I was very happy with the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed a streaming service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek service was timely and on time. The person doing the install was knowledgeable and took the time to explain what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time. The setup was quick and easy no mess left behind. He had all the tools needed to get the job done. He had an answer to all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service. Connected everything as I wanted it, even suggested a couple of improvements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very efficient. They were in and out in about 30 minutes. They were very helpful and instructed me on what I needed to do to change from Cable to streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Geek squad employee helped us!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad person was excellent!!!! He set everything up explained everything clearly. Waited for us to try everything out to make sure we got it. Even assisted us in purchasing a new sound bar as our old one couldn’t be hooked up to new tv!! It was such a pleasure working with him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FINALLY THE GEEK SQUAD GOT TV INSTALLATION RIGHT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who last came to my home got my 55-inch QLED TV installation right. The first two were limited because my DIRECT TV equipment needed an update. Second two that came out had shoes covered when walking into my den and started by checking out exactly what they needed to do, organized their tools accordingly and then explained totally what they were going to do and explained as they went along. They assured me confidently they were gong to have everything set up properly and I could relax and leave the task up to them. AND THEY DID EXACTLY WHAT THEY SAID THEY WOULD DO.; leaving cords neatly wrapped and my den clean and neat as they found it. I WAS SO VERY PLEASED WITH THESE TWO TECHNICIANS THAT IT MAKES ME WANT TO,PURCHASE MORE ELECTRONICS AT BEST BUY. When I do buy more things, I will wait longer just to have these two Geek Squad techs come again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome Back...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came to my home had been here before, so that took a lot of uncertainty out of the visit.... Kudos to him !! He revised and reviewed everything from the last visit and took care of all of my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 people that came to my house to install our 2 tv. They were very professional and very understanding to both me and my husband. Neither one of us are very technical and they were so very helpful and kind to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation of my new tv and its connection to all my devices was done quickly and efficiently. the technicians were very professional and made sure that I understood the inter-operation of my devices thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very friendly and professional. They set everything up and made sure i was ok with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation and all the trimmings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great service for luddites like me. When the installer was done, every one of my streaming services, sound, and bluray, were set up and working seamlesly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two members of the Geek Squad delivered and set up our new 75 inch tv. They observed COVID precautions. One member remained to program the tv. He was very pleasant and answered all our questions. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great very nice guys, actually they came a day early. And done a wonderful job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture perfect, just the right size, right price! Technicans did a great job, they were efficient, knowledgeable, and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean install and nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job mounting the TV on the wall and making all the connections. Gave really helpful instructions on using the remote and getting into settings. Cleaned everything up and took the box when they left.

    I would recommend this to a friend