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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad set-up my new TV Quickly!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was terrific. The young man came to home and set up my new TV in less than fifteen minutes. In that time, he had to unplug and take my old TV to the garage and then, bring my new TV from my car to my bedroom. Both TVs were too heavy for me to lift. Also, I didn't have the first idea of how to set-up the new TV and get it working. He did a great job and I am perfectly satisfied. Go Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dennis drove in right on time. He was friendly and went right to work. Things went off without a hitch , which is rare in my life. It was really a good service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used Geek Squad prior to purchases to give an in home consultation.. We were so glad we did. We bought a larger TV and other equipment based on his analysis of the room size and position of TV. We also used Geek Squad installation services and were very pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was very helpful. He was efficient, respectful and did a very good job in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up our new TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers connected our TV, connected other items to TV and gave us a good explanation of how to use the remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THE PICTURE QUALITY AND THE SOUND(DO NOT NEED A SOUND BAR OF ANY KIND) HAVE NOT FIGURED OUT EVERYTHING ABOUT HOW TO OPERATION FOR APPS BUT SURE WE WILL....VERY HAPPY WITH OUR PURCHASE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Men

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen were wonderful. They went over and above their instellation duties. I would reccomend them to anyone,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are knowledgeable and efficient. They were friendly and helpful in getting our audio system up and running smoothly. I would recommend them to everyone and wouldn’t hesitate to call them again if we need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man was courteous and cleaned up when finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He is very efficient in servicing what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandan does a GREAT job!!! He is very knowledgable, pleasant and patient!! I am going to enjoy my special lights and having my TVs working properly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad (Terrance) helped with TV and DVD conne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrance came on time and showed me how to attach device to TV so that I can play my DVD’s and Videos. He also checked my cd player. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were on time ,polite, and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed my TV did an awesome job !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very approachable and friendly. They worked quickly to install the TV and made sure there were no malfunctions several times! My TV looks great in the living room because the agents worked very hard and amazingly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very much worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installation was well worth the money! I had purchased an 85" TV, and there were two installers that came and removed all the boxes, carried the TV up a set of stairs that had a sharp turn, installed the base, and placed on my TV stand and made sure that the TV worked to my satisfaction before they cleaned everything back up. They also were able to remove the old TV that had stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional very knowledgeable!! Left everything neat and clean!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the set up. The men were very efficient. The only problem is my VCR and DVD cannot be attached to this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad brought my TVs to my home and installed them with no problem at all. They do know what they are doing for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Kenny is the BEST !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original person and his partner were very polite and helpful, but unfortunately were not able to to connect my TV's to my WI-Fi. So then came Kenny to the rescue !!! He was brilliant, knew where to access the right passwords, bestowed a wealth of knowledge about tech things to me and EVEN figured out that by moving my cordless landline phone away from my router I would get much better wi-fi reception. He went above and beyond to help me. He even programed my Amazon Prime into my TV's. Kenny saved the day !! Thank You Kenny, I appreciate everything you did for me !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv sound bar install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my Tv and sound bar up and running in no time.They definately no what there doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    " JOB WELL DONE."

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician was on time not late they set my TV up in a reasonable time frame and they check everything to see if it was working and they also clean up after they finish.

    I would recommend this to a friend