Customer Ratings & Reviews

We had a complicated set-up, for which the TV was one component. The Geek Squad engineer analyzed our situation and needs. He hooked up everything we had, and made us a "grocery list" of additional items he recommended for us to purchase, in order to achieve all the ends we had explained to him. We went back to Best Buy, and bought the additional items. He then CAME BACK to our home and completed the set up of everything we had additionally purchased!!! We easily exchanged different home theater components at the store to upgrade, without costly trips to the post office, or time wasted calling to get a "Return Authorization", as we have had to do with online tech companies. Everything went smoothly, thanks to the Geek Squad's (Aaron) recommendations and excellent set up. We now have the home audio system of our dreams, for a very reasonable price, and without any set-up headaches. Thank you Best Buy and Geek Squad. You have earned loyal customers!

The agents set up our tv, which included moving our tv stand and connecting all the extras. They were very patient with us and so appreciated this!

The agents did a great job setting up my tv and connecting everything. They answered all my questions. Worked quickly and arrived when scheduled.

Geek Squad delivered and installed our new Samsung TV. Excellent installation and adjustments. (Relatives have a Samsung that they installed themselves and the picture has never been right.) When our tech-savvy son is not available, we are very grateful that the Geek Squad is around.

The agents set up our tv and connected it to all the necessary items. They were polite and performed over and above their task by moving our temporary tv and relocating it.

Matt was awesome he set up our tv and was able to answer any questions we had about it. We were impressed by his knowledge and professionalism.

The guys are very professional. They arrived on time, put the tv together, showed me what I needed to know, and took the empty box with them. Great service.

I had Geek Squad assemble a 75 inch Television. The size alone was reason enough to have it completed by them. They did an excellent job. I've used qeek squad before and have always been pleased with their work.

The gentleman (David and Jason) were awesome. They installed our TV and answered all of our questions. They were neat and respectful. Highly recommend them.

The agents were very professional and knowledgeable and made sure everything was done.

Two men arrived at my home to set up my new 4K television. They unpacked it carefully, moved the old unit away and went to work installing the new TV. We have a rat’s nest of wires because we have so many inputs but they got it installed and working in short order

I paid extra to have a "pro" install my new Samsung 65" tv and a Yamaha RXA2A to my system. What I got was a delivery person who need my help setting the tv and receiver because he could not understand the directions. Go figure-ya pay for this and they give you that.

The agent did an amazing job. He was very professional, ensuring that all devices were connected properly and adjusted the picture to our liking.

They set up my tv and moved the one I was using and connected it. They were very good and friendly. I was very happy with their excellent job.

I am very pleased with the Hookup of my home entertainment system. The Geek Squad Agents were very professional and informative. The Agents answered all of my important questions concerning my new Home Entertainment System.

The Geek Squad was awesome! They knew exactly what to do and what components were needed. Plus they took away the ones I had for years that were dust collectors. Thanks very much!

A great guy came and set up my new TV... excellent technician and outstanding Geek Squad service as always... you guys are great and I have used Best Buy and Geek Squad for years.

The team that came to our house was led by Ejike Asomugha with Patsy. The team was very well qualified, knowledgeable and pleasant. We were well pleased with the Geek Squad members.

Technician was on time; informed me of arrival time. A very efficient technician. Set up went smoothly. So far, no problems with installed tv.

My guys were great. Installation was outstanding and they were very quick on the installation but the end product was outstanding. They moved my current 65 inch into the master bedroom and the completion was outstanding they are a great team.