Customer Ratings & Reviews

The installer went far above and beyond my expectations. He was patient, efficient, and helped educate me on my new TV. I could not have been happier with installation.

Jayden & Jordan were very efficient and explained everything so that all of our questions were addressed. Very helpful

Remarkable service. Was a little pricey having this delivered and set up but totally worth it. Very nice and connection and set up was fast, they answered all of my questions and very professional. Thank you Best Buy, Markus and Billie.

The agents were very knowledgeable and polite. They set up the TV and sound bar. It all worked well.

work we were requesting was going to require a TV type technician, Called Best Buy and they suggested this particular Geek Squad plan. It was at a price lower than what would have paid for TV tech's visit only. This plan is good for 90 days so may use again before expires

Geek Squad did a great job adding antenna adapter and scanning for additional TV channels. Geek squad employees were Tyrese and Lionel of Saginaw MI

Installer was polite and fast. Reason for 4 stars instead of 5 is that he ignored my request for cord control, so I had to disconnect and reconnect to make things look neat.

The installers from Geek Squad installed and connected my new TV quickly and expertly. They also moved the old TV to a new location and installed and connected it with the same efficiency as they did with the new TV.

Because of the other components that we wanted to be hooked up, we went with the service. It was the right choice. The tech set up the TV, hooked up the components, provided us with training in use of the features (some multiple times) and yet it was all done within an hour. FANTASTIC

They were quick, thorough, and extremely friendly. They knew what they were doing and made sure I understood everything i needed to know. They answered all my questions about my purchase and advised me on future purchases. VERY pleased.

The Squad member did a great job in setting up my TV. He answered all my questions. He was very nice and professional

Amazing experience and best of all, it was super quick! Delivered installed and set up in 30 minutes.

GS arrived on time and worked quickly. They showed me how to use the features after settling up the tv. Thanks again, GS.

TV Connect and Setup - The TV setup guys were Terrific..!!! Efficient, quick but helped me to understand all aspects of the setup and operation of the TV/soundbar combination. they even leave their contact info to ask questions after the setup. HIGHLY RECOMMENDED...!!! t

This 65 inch OLED eco TV by LG is the best TV picture we have ever owned and sound quality is excellent. Tom&Kathy Monaco

Benjamin and Brandon did a great job! They dealt with each problem is it arose and I am happy to say they solved it!

The two Geek guys managed to set up the TV without making any mistakes.

The installers were great. They set up the new TV and took away all of the old material. They took the time to run me through setup for the TV.

Technicians were on time, very friendly and polite. They were efficient and made sure that they cleaned up all boxes and extraneous items. The unit was set up according to our needs and wants and they were extremely knowledgeable in getting all the settings correct. Couldn’t have gone better.

Although I was not home, my husband was, and he said the service men were polite, and completed the installation quickly and efficiently. Only problem was that TV was not connected to our existing sound system, so we had to schedule another service appointment. Not even sure if this was covered in the basic installation. We were pleased with final result (after sound system was set up properly).