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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Installer was precise in his work and explained step by step what he was doing Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer set up the new TV in the living room, moved the old TV from the living room to the bedroom, and took away the old TV from the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Professionally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV and removed my old clunker, they were supremely professional and kept me informed every step of the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Heroes !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no substitute for the Geek Squad ! A group of very intelligent, knowledgeable people that make for a great experience. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got it done right and fast!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent not only installed my TV fast but showed me how to use the remote, and provided other useful information. Hire an expert and get it done right and fast -- especially if you've got other things to do than struggle through the manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got everything properly set up and connected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from the Geek Squad arrived as scheduled and very efficiently connected up our new TV and sound bar along with cable box, modem, etc. They explained everything to us and we are very satisfied with everything. Thank you for a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The took care of the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and took care of the problem quickly. Both young men were polite and explained what to do if we had the problem again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv in a very timely manne.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were superb in being professional and friendly as they were installing the tv. I would highly recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek squad service...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my TV and explained many of the features. They also hooked up mu current surround system using a HDMI adaptor. The agents were polite and considerate and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent hooked up all the speakers (5) in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and friendly and was able to take care of all my issues quickly and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gammamike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Were very thorough and knowledgeable. They answered a lot of my questions and fixed my issues. Even issues that were items purchased at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and set up the big screen TV and ensured we were able to connect to our wireless and download and view all of our applications. They were both very cordial and efficient and took away all of the packaging material. We will use the home delivery service again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexey was excellent. Intelligent, knowledgeable & professional. He set up my 2 new TV's, and he helped me make the change from Xfinity to YouTubeTV. He made an effort to get me oriented with my new service because he could see how clueless I was. He took the time to make sure I could function before he left. I really appreciated his patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came on time and was very efficient. He walked me through the operation and answered all my questions. He unboxed and set up the TV on my cabinet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inhome service was very efficient. The Geek Squad representative was very knowledgeable, thourough and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two installers were here on time, very polite, professional, worked together and knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geek Squad are awesome. They install efficiently and effectively, are professional and addressed all issues with our TV, Amplifier, Speaker hookup with xfinity service. We would use them again on our next move or a new purchase. Well worth the money for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeK Squad is so worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who arrived at my apartment were great! On time and called ahead of time. The got the job done and cleaned up after themselves. They did not leave until they had fully explained everything to me. It's worth paying for the experts to get everything up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, courteous, excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-person team installed a tv wall mount and had our new tv ready to use in about 20 minutes. They texted me when they were on their way; arrived on time; and wore booties to cover their shoes before entering my home, which I really appreciated. The team was friendly, courteous and respected my home. For instance, they vacuumed up the minimal amount of dust that resulted from drilling holes in the wall for the tv mount, and they took the empty boxes and packing material with them. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and were very professional and friendly. Although this was their third time out due to a mix up.

    I would recommend this to a friend