Customer Ratings & Reviews

Ejike Asmugha did a wonderful job!! Showed us how to use everything. Was very patient with questions He’s got a great personality, was very friendly. He represented Best Buy very well. I would highly recommend him.

TotalTech set up my new Samsung 65" TV on the console perfectly. They connected it to the internet and my cable provider for seamless use.

They were on time, wore booties, cleaned up the mess, showed me how to use the new equipment and answered all of my questions. Then they gave me their card and said to call them if I had any questions. Very professional.

I used Geek Squad to set up our new TV and they did an excellent job. They were very professional and since TV's are more complicated now, they made it worry free for me. I always purchase Geed Squad contracts when I purchase an item like this. I love Geek Squad!!!

Very knowledgeable and friendly left the house as clean as when there showed up

The installation was perfect. 5 out of 5. Good communication with expectations.

The tv is perfect for our master bedroom. The delivery person was most efficient and helpful in getting everything connected and in working order.

Tech did an excellent job. Explained everything. Five stars.

ADAM WAS PROFESSIONAL, HAD TO COME BACK TO REPLACE THE T.V. HE DID SO, ON TIME AND FULLY EXPLAINED EVERYTHING TO ME ...I AM IN MY 70'S AND DID NOT KNOW A LOT, BUT HE WAS GREAT AND WALKED ME THRU EVERYTHING...I WOULD FULLY ENDORSE HAVING THE GEEK SQUAD SET UP FIRST TIME.

The two Geek Squad technicians arrived as scheduled. They took my old and installed it in the bedroom as requested. Then, they installed my new 65" LG OLED on the wall where I asked them to. All in all, they did a terrific job and showed us how to use the new TV and remote along with our existing Spectrum cable service.

service tech arrived in appointed time frame - setup of smart tv , sound bar , and new computer was quick and without issues - spent about 30 min going over controls and features , more than enough that I didn't need to pick up a manual for the first week of ownership - asked a lot of questions and got an answer ever time - very satisfied ! good job Middletown NY store Geek Squad

My TV was installed without one problem and still no problems. Very friendly, nice, knowledgeably . Thanks so much

Excellent service The Tec knew the job at hand and took care of it.

The agents were on time and respectful of my home. They did a great job of educating me about my purchase.

Guys were very professional and knew what they were doing. Told us where our problem was and helped us fix it. Everything runs great now.

Kept updated about time of delivery. Called when on way. Team was efficient and did comple ser up. Kept home clean.

The agents were professional and courteous setup the tv and everything worked perfectly

The Geek squad arrived at the appointed hour, unboxed the TV, set it up, made sure it worked and explained the various functions. Both agents were professional and knowledgeable. It was as easy an install as I have ever experienced.

This service is great for the non-technical guy like me. They set up the TV, get your apps installed and give you a little tutorial.

Geek squad were efficient and knowledgeable and fast.