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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 18,776 reviews
  • Rated 5 out of 5 stars

    The techs from the Geek Squad were great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad put the footers on the tv and also helped me hook this up to the internet for my Netflix and Amazon accounts. The techs called me and gave me a time frame when they would arrive. They were prompt, courteous and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the techs were very good and set up tv in timely manner. I don't know what I would do without Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Persistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial tv unboxing and set up took no time at all even though I though the cost for the service was a bit over priced. However, installer said that my sound system was not compatible with my new Samsung tv and left. After doing my own further research and talking to a Magnolia Best Buy representative who had over30 years experience, that was not the case. So following his advice I requested that the Geek Squad return to complete the sound setup since I had already paid for the service. Took the tech over an hour and several attempts but was finally able to find the correct connection to finish the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, quick, friendly, very knowledgeable and could answer questions quickly. Explained how it worked and got me going great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were quick and did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up. My TV and connect the devices did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    may be the best purchase i have made at Bestbuy, having the geek come out and hook up my system was eyeopening. I read all the manuals before he came, and he had far superior knowledge than the manuals. Super good job, good service and very happy i pulled the trigger on this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent wa very friendly, knowledgeable and professional. He installed new TV and showed us all the features and explained how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician did a fantastic job and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad removed our old equipment and installed our new TV and Soundbar. Everything went well and we love our new setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris and Petro were outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and instruction went very well. Both installers were very knowledgeable and helped me understand the details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy’s weee more than professional, but still so down to earth and so friendly!! I had an absolute excellent experience! It was also worth every single penny to have it done professionally and I would do it again!! ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and did a professional job setting up and programming my new TV. And did a great job explaining the way the tv and remote works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use controls. If you cant see all the control buttons or you're not sure which one to press, (as I am sometimes) you can use your voice on the control and it listens and makes the correct changes. The extra money this TV costs is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new TV and connected all my other devices very quickly. They were very professional and courteous. They did a great job showing us how to operate the new TV and were very patient making sure we understood the instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my Television and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and very efficient and patient Showing us how to operate the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup of our 75 inch Vizio was great. They arrived when they said they would and were very professional. Explained the workings and setup to us very thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and Knowledgeable. Showed up on time and cleaned up all of the packaging when done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG TV was delivered, unpacked and setup very professionally. All my questions were answered and I was shown how access my programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cut the cord with Xfinity and started to stream The geek squad set up my tvs and gave me tutorial on the how. Geek Squad is wonderful. Highly recommended by a new retiree.

    I would recommend this to a friend