Customer Ratings & Reviews

The team set up the new tv and sldo programed our remote. They were very professional

Why did I ever struggle in the past? This was the best way to handle the tv. Once again the Geek Squad provides incredible service!

The setup crew were great. Showed me how everything worked and left a clean house. I would recommend and use them again.

This 65 inch Samsung Tv is fantastic. The picture is quite clear and crisp. When watching you feel as those you are part of the movie, etc. Amazing! However I could not give it 5 stars because the sound is skipping and pausing whenever I turn it on. It occurs throughout viewing experience. The Samsung sound bar has been replaced as well as the TV itself and this pausing behavior is still happening. It is very frustrating! I love the tv but now am exchanging it for another comparative brand: LG C2.

Service person was efficient, friendly & flexible. He kept me informed of when he'd be coming & it worked in my time frame

The Geek Squad tech did a great job of setting up my new TV in my living. He even moved to old one to my bedroom and set it up there! He was very good and helped me get the TV hooked up to my router for streaming.

great tech that came to the house to install our new tv - take out the old tv and connect up our soundbar! have never had such a knowledgeable young man, that was so patient and very courteous. I appreciate all his help and patience with us! thank you!

the agent was perfect and efficient and prompt and explained everything

Great pre-visit communication and agent arrived when he said he would, set everything up for me, took away my old set and stayed until I was comfortable that I understood all the features and that those features were working properly.

The geek squad guys set up my tv and made it much easier to use. I hsd movrd and the tv is too big for me to get out of the box by myself. The agents were vert friendly and professional.

The setup guys were great. Very helpful on explaining all the new features

Beautiful with quality bright picture. I love my new tv and it’s the perfect size for my room.

Sales person was wonderful and very knowledgeable and directed me to the perfect smart tv for me. The techs who delivered and hooked it all up were wonderful....had it all done in no time.

geek installer with patience and understanding for my electronics needs. Willing to spend time to show me the ropes

Desmond did a great job. He was fast and friendly, and explained everything he was doing while doing it. Didn't take him long to have me understanding how to use the new system the way I wanted it.

Jeff of the Geek Squad did a fantastic job delivering and setting up our new LG TV, speaker system and remotes.

The Expert from Geek Squad quickly installed the TV, connected teh device to internet and explained the feature.

The agent was very good. He arrived earlier than the set appointment which was great. Installed the Tv and explain how to use it. I would recommend this service to all of my friends. I'm very happy with the service. Job well done!!!!

My wife tried to talk me out of hiring the Geek Squad to deliver and set up our new TV. I promised her she would be glad that I did this and boy was I right. Hamilton from the Durham NC Best Buy delivered the TV, followed all of my wife's OCD COVID restrictions and did a perfect Job installing and setting it up for all of the "extras" - better than perfect. Hamilton even stayed around to check our other TVs from Best Buy - that I set up myself - but Hamilton was able to add features of which, I was unaware. Also, I am a huge COSTCO fan but realize that if price is not your biggest issue, Best Buy and the Geek Squad give you that extra quality at a great value.

guys showed up on time. worked effeciently. Cleaned up afterwarsds.