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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from Geek Squad was able to set up my TV properly and connect to the headphones and DVD player I bought. He was very professional, friendly and definitely knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad goes above and beyond to make sure your

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were true professionals! Set up didn't take any time and they showed me how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer did a great job doing the hookup of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted our tv and connected all devices as needed.. very friendly and explained all options for the operation of the remote ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV instillation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all of our devices. The agents were on time, called ahead, and were very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were on time, clear in explaining features of our new TV and were very courteous. They removed our old Projection Tv and they left everything clean and neat. I would recommend their service. It was a bit pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was professional, curtious and patient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived at specific time agreed upon and connected the supplemental devices without issue. Agents were patient and thoroughly answered my many questions. Highly impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having a Geek installer do the setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek installer was excellent--knowledgeable, helpful, and answered all my questions about my new smart TV. Having a Geek installer set up my equipment spared me the frustration and aggravation of doing it myself. I absolutely will use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up the TV, they ask me how I would like it done and made suggestion for a better way and why. They were clean and fast, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a new 4K UHD smart TV set up and installed by Geek Squad. The main technician also installed a new oven at the same location about a month earlier. Both items were early Christmas gifts for my parents. The technician and his assistant were polite, thorough and efficient. My parents were completed satisfied with the setup and installation process. Also, I give kudos to the main technician who informed us that the TV did not come with an HDMI cable which was required for the cable box to TV connection. Luckily, he had a 4K ready HDMI cable which we purchased for a reasonable price. The technicians did an excellent job disconnecting the old TV, relocated it to a convenient nearby space, and then set-up and installed the new TV. I'm very impressed with Geek Squad's professionalism. I will plan to use their services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up my tv, they connected to the internet and connected my Roku also. And in addition they were very kind to move my other tv into another room. And they also gave excellent service during the entire process!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony TV and the Geek Squad set it up with care as if it was their own. They patiently showed me the features on the remote and how to use my new Sony soundbar and DVD player. No Complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time we had the geek squad install (it will not be the last) these 2 guys were great. You should put away the books and guesswork on the setup and have these guys do it for you. Can not say enough good about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aaron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was great, was on time and very professional. He answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tchnician was fast and very skilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly, on time. Geek Squad technician was very knowledgeable and new what he was doing. Very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who set up our new TV were very knowledgeable and helpful. They helped us through understanding how to operate every aspect of our new TV before they left our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend letting Geek Squad set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent guy. Very knowledgeable and extremely helpful. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They accomplished in minutes what would take me days. When installed, they repeatedly did “show and tell” so we were confident of the operation. I would suggest they have a few common parts such as cables for sale on the truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service - they know their stufff!! Promptly came to home & was so friendly & was so appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up all systems expertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team delivered my TV and DVD Blue Ray device, set up the TV snd connected all associated electronic items, assuring all worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow that mounted my tv ,did a great job. He was very knowledgable and very helpful in locating in placing it in a perfect location. He also did thorough job cleaning up .

    I would recommend this to a friend