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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 18,776 reviews
  • Rated 5 out of 5 stars

    Helpful Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents quickly put together my TV stand, connected up my TV, and showed me how to work everything efficiently. They were knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and efficient. I appreciated an overview as well as specific information on how to operate the new tv and streaming service. Excellent representative of Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and it was done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did perfect job installing TV. Took old one away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, I would go with them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman, his name was, Philip was very knowledgeable was very helpful and very friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technicians were very professional and helpful. Answered all questions showed us items we didn’t know could be done with new TV:-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV (77 inch Sony OLED) was too large and heavy for me to un-box and set up by myself, so I appreciate the help from Geek Squad. The technician was very knowledgeable and careful, and the set up went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You did a great job setting up my new TV. Geek Squad had been here several times to get my old TV working right and finally suggested a new one. Thanks, I love it. You have made an old (86) lady very happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech service was on time, notified before arrival. very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my new TV and was very professional and helpful. Thank you for your efforts in this matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a thoroughly professional job setting up our new tv and DVD player, and they work great. He instructed us on how to use both. We were very impressed by his competence and pleasant demeanor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad installer was very friendly and professional. He set up the tv and made sure it worked perfectly. He explained everything about the tv to me and made me feel very confident in the setup.. Couldn't have been a better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knowledgeable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was deeply knowledgeable and good teacher. Assisted with options for use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was wonderful. They took their time and explained all the features. Always good with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad subcontractor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad sent a subcontractor that just installed tv and could not get it working correctly. Had to have a real Geek squad member come back out and did a excellent job setting up Tv and explained how to use TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very helpful and connected all devices and even put in needed passwords to be sure TV was ready to view. Very friendly and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a projector installed. The technician called 30 minutes before arrival. He was helpful. We had problems installing, but he told me exactly what to buy. Waited for me to buy and bring it back and made sure everything was working properly before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend signing up for Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the yearly fee, installed dash cam in my car and retired my home theater and so that it’s super efficient and presentable now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work by the associates.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associates assembled the unit, made the required connections, set the input labels according to what was available, and made sure everything worked OK -- they were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were prompt, polite, clean working. we were very pleased with there installation.

    I would recommend this to a friend