Customer Ratings & Reviews

Ramon did a great job installing my new Sony 4K 49-inch TV and soundbar!! Very friendly and knowledgeable!! Answered all our questions and showed us how to use all the features. Cleaned up all the packaging!!

Outstanding. He was very professional and prompt. He arrived on time and answered all my questions and did a great set up.

I really appreciated the work done by Geek Squad team. They were friendly and efficient. Very helpful in making sure I understood how new set-up would work. Also helped me understand new remote operation. Job well done.

The 2 gentlemen from the Geek Squad were on prompt and on time. They were very business like and knowledgeable. My wife and and I would never have been able to set up the big screen TV and Acorn. Would highly recommend this service to anyone.

The Geeks took two of my monster TV's away and set up my large Sony Oled in the existing space. Everything went smoothly and professionally. Unfortunately, cannot use my DVR player because it's an antique. Will be in to purchase a new one.

Geek Squad representatives were great. They spent as much time as needed to set up my new smart TV and the DVD player.

Delivered my new tv, set it up, tolerated my forgetting my password, showed me basics. Very happy with the whole thing.

The agent set up the TV on our TV stand and downloaded the apps that we needed he was very excellent and what he was doing and knew a lot about what he was doing very professional

Beyond expectations. As a former service manager I could only wish to have more people like this gentlemen. He exuded confidence from arrival through to wrap up. I observed every move he made, watched how he worked around issues, observed his determination and perseverance as he hit snags in the process. End result, I've never been happier with my home surround sound system and I owe it all to your technician. This gentlemen is a keeper, don't let him slip by you, if he does let me know where I can contact him. There aren't many of his makeup left! BTW, there are two service tickets, all involving setting up my system. All that I have said here carries over to the other service ticket.

Geek Squad set everything up for us and showed us how to use it. We are very satisfied with them.

the guys were very professional, respectful, and answered any questions we had..

The Geek Squad agent came to our house and helped us get our HD TV on the right setting and explained how to use it. He was very nice and very helpful.

This TV does everything as advertised & more - Listening to radio on a Roku App right now & it sounds great - No need to add a soundbar because the sound is so Hi Fi stereo.

The Geek Squad came on time set my tv up quickly and set all my channels for me. Cleaned up and took my old tv away.

The Geek Squad guys that came out were very professional. They installed the system and showed us how to operate everything. Answered all our questions and cleaned up after themselves. I would highly recommend the Geek Squad.

They just did a great job. I have set up every other TV I have ever owned but was out of town when this one was delivered. Plus, it was a new house and I wasn't sure everything would be working and anticipated some problems. Setup was perfect. Thanks Geek Squad.

The installation and set up of our new TV was done flawlessly. Installer was knowledgeable and very personable

The Geek Squad never disappoints. Steven, and his colleague (I forgot her name) did a great job. The set up went very smoothly. I

The delivery and setup was great. My set was setup along with my internet hooked up in under 15min. The Technicians also walked me through on how to use the remote and the apps

I had two wonderful technicians install my new tv quickly and efficiently. I love my new tv and was so pleased with the help and service by Best Buy.