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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 18,776 reviews
  • Rated 5 out of 5 stars

    New tv installed by geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two wonderful technicians install my new tv quickly and efficiently. I love my new tv and was so pleased with the help and service by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, helpful, excellent teacher! I would highly recommend this technician!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my tv as and programed the settings for he TV to work they were very smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV as well as all of our components. They went the extra mile to work on are Sony TV box to get it set up as well I was very impressed with the time that they spent to make sure everything was working perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan from Geeksquad was very professional and personable. He certainly knew his stuff! Ryan spent the necessary time to set up 2 TV's and go over everything with me. I would highly recommend having Ryan from the Newington, NH store handle your needs! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up and intall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech Stayed extra time and moved another tv for me and then helped set up other devices...great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was on time, hooked everything up and showed me how to operate my new Samsung 65" OLED television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex, of the geek squad, did an efficient job installing my new TV and explaining all the details, and removing my old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a fantastic job for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unboxed & put together tv. cleaned up & setup tv. removed old tv as requested.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation of large TV !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is critical and so easy especially for my parents who would struggle to lift this large TV, and struggle with set up given they aren't great with technology. Definitely recommend getting installation and even removal of old products at the same time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs arrived on schedule and promptly began installation of my equipment. They determined the new cable box was defective, but were able to obtain the result I desired without the new box,which I returned to the cable company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was terrific! He was punctual, knowledgeable, informed me connection was not a good one and how it should be taken care of and what I needed to get the job completed. I had him return to do the rework. He again did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled the tv cabinet and then connected the tv to cable and also our surround sound. They explained the functions of the tv & remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my 75 inch Samsung television and remainder of the home theater components in no time and made sure I was comfortable with every aspect of the setup. They even updated the devices and made sure everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent installed a receiver and programmed the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, polite and very helpful. Made sure I understood all instructions. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivery and set up is always on time, friendly, efficient, and professional. Technicians show me how to use my appliances and devices, and demonstrate features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv and hauled old one away-GOOD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv VERY NEATLY along with moving an older TV to another room ___ GOOD work all around!!!! We later called one of the installers for some program info. He was very cordial in his response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Team unpacked, setup and connected all my devices, and ensured my understanding of how to operate was adequate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of setting it up but little time explaining functions and controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad moved 1 TV to a different location and reconnected it. They then installed the new TV and worked with us to understand how to use all the features. They were very patient and helpful.

    I would recommend this to a friend