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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installer and on time! Well worth price. It would have taken me all day to do set up. Got right to work and got TV set up with other components in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was incredible! Anthony and Jared were professional, knowledgeable and patient. Did a great job setting up our Smart TV, and educating us on how to usecit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid job by the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new TV, speakers, and home theater setup all installed by the Geek Squad. I'm usually pretty cheap and like to do it all myself, but I'm glad that after spending all the money I did on the products that I had professionals install it. They did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV talks too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good, but there must be a way to get rid of the annoying voice that keeps reminding me that there may be another way to watch, a different service provider I suppose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were both very nice & knew what they were doing when setting up my new TV. I recommend using the Geek Squad for any setup. They never disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always the Geek Squad is the best, we use them for computer set up, and with our phones. Never an issue at home or in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fantastic! They had to switch two TVs around and reprogram some outdated Logitech remotes and I was so very grateful they were able to do that! So yay for them! Five stars for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is courteous and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed and setup the TV quickly. They had it running with my cable provider and gave me a run down on how it works. They then picked up all the wrapping and plastic and left with everything neat and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid the extra money to have the Geek Squad deliver and setup my newly purchased TV. It was worth it! Two members of the Squad arrived at my house during the scheduled time frame. They were vey courteous, knowledgeable, and patient in answering all of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not have done it without them

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the TV and the 6 other components that needed attaching to it takes expertise which we do not have.It also takes strength and agility to accomplish their job. The young men were polite, knowledgeable and completed the work I felt, in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad contractor did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor was prompt, knowledgeable and polite. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did an excellent job setting up my TV, they explained everything clearly and precisely and they were very professional. I was completly satisfied with my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, set the tv up and walked me through its use He also gave tips for better reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our new TV and Soundbar. The were pleasant, knowledgeable and explained the operation of both in detail. Spoke to us and asked if we understood in a pleasant way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 75 inch XR TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best. They are knowledgeable and professional. They not only set everything up but they asked me how I used the device and customized it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men set up everything and explained and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice guys help to st it up. And explain how to ues it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the TV delivered and installed by the Greek Squad members. They kept me informed, came at the time scheduled, and performed all the services requested/ordered/expected. We're glad with our decisions and happy with the experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set up by Best Buy agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two nice agents showed up promptly and did all necessary work, as well as clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup and Sound Bar Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Setup and Sound Bar Setup was perfect. Both Geek Squad setup personnel were very professional and knowledgeable. I would recommend them to everyone.

    I would recommend this to a friend