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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV delivery and setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is good! Delivery and setup were on time, efficient, and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wanted a larger screen with a crisp picture had the geek squad set it up and install it, they were so thorough in explaining everything to me. This whole experience was great and I love the tv it more than meets my requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices very efficiently and made sure everything was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed 65" TV and sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was friendly, polite, thorough, careful, and knowledgeable. Instructed me on remotes, menus and features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have seen yet. Sound is really good without a sound bar. Only one thing, on some shows if it is night then you are looking at a black screen with just sound. Not many shows but a few we have seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were more than impressed with the professionalism and competence of the Geek Squad that came, assembled, and installed our new system. Also, their explanation of the controls and assistance overall. Great team! (Loon Ho, Steve Seger, and Mike Conhim)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivered and installed my tv. They were thorough and careful during installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always call the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad come in to connect my 100 projector! They took there time to make right. The measures, they tested and they hooked it up perfectly. They also showed me a sample of what the picture would look like and it looked awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative delivering and installing my new tv was so goody to work with - on time, courteous, experienced and knowledge - and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad champs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived and went right to work. They were friendly, courteous and helpful, and really took charge. They did a great job, and for me, it was a pleasant experience. Great job, guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy while safeguarding our health.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First he removed the non-operational television from my bedroom, then relocated and hooked up the my smaller television from my living room into my bedroom. Then he brought in my new 75" television and surround system, installed them and ensured everything worked as intended even with the Cox contour universal remote control. Once everything was working he took all of the boxes and trash leaving my home looking like he was never there. He had a great positive attitude, answered all our questions and wore his face mask at all times while ensuring he maintained social distancing during the entire process. Will definitely use the Geek Squad set up services again when purchasing new products requiring installation and set up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No to more tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was set-up on a TV Stand. That was easy. The setting of the internet connection and showing me how to navigate the remote was clear, but I had to have another tech come and activate the Sony remote because using just the Direct TV remote was not working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the squad in stalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from the geek squad were wonderful, They knew exactly what to do and did it professional. They were also very polite and had great personalities. Brando and Brian very kind and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked on my computer.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad are very good at all i need to have done. I like to have Robert in my at anytime. I trust him and he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best. Delivered, installed, setup and took the old set. Very helpful in connecting HDMI with older RCA units. Very knowledgeable and great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. Beautiful picture. Being a person of few words, unless something really bothers me, it is a shame I need to keep writing to meet the 50 character minimum for a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I could have set TV up myself I elected the Geek Squad service. They unpacked and set up TV, set up cable remote to work with TV, adjust the picture for the best quality, and hauled away the box and packing. I thought it was worth the $.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and did the wall attachments with ease. Setup the TV and connected the inputs using their extensive background knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis from Geek Squad provided outstanding customer service! Very knowledgeable and thorough. Highly recommend Travis from Baxter, MN store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squade PROFESSIONAL!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the terch was professional ,friendly and informative. offered additional services if needed

    I would recommend this to a friend