Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tech2Call provided excellent service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kurt with Tech2Call was great. His installation of my new TV was completed promptly and efficiently. I already had a home theater sound system for my old TV and Kurt connected the new TV to the sound system with no problem. He got the new TV set up and running, showed me its features and answered my many questions. He was professional and courteous throughout the process. The service he provided was excellent and I was completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I recently ordered a TV for my parents online and had the geek squad install and remove their old picture tube TV they were very satisfied with the service and very clean and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mounted my TV and helped me with setup. They were helpful and got the work done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guy and very helpful. Smooth installation and helpful advice on stand. Appreciated his help. Kept it simple and it all works now. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid to have my new 65-inch TV installed and setup and programmed by The Geek Squad service they did an outstanding job and made installation look easy connected it to the internet smart TV Etc would highly recommend using them for any TV / 60 in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, patient, thorough. And quite pleasant. That's how I would describe the Geek Squad tech. He took his time, answered my many questions, and made sure I understood everything before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the Best!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to set up our TV were wonderful and very helpful. They went over all the details of the tv and how to operate the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KenF

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new TV quickly, he set it up and demonstrated how to use it, Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Justin are REMARKABLE!!!! They removed the dinosaur I had and replaced it very professionally with the Samsung. John and Justin over delivered. They explained everything and set everything up and took the time to ensure I understood it all. These Two Geeks Are The Best. Seriously, I am tooting their horn to all that will listen. Customer Forever!!!!! Thank You Guys.....Syd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up new TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad hooked up our new tv. Absolutely knew what he was doing and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Big Screen TV Setup/Connected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents, all three of them, were most helpful and efficient at setting-up our new tv and getting it operational for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in connected everything in a timely and professional fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t needed mounted. Kyle set up,or TV perfectly. We were very impressed bio much, that will always use Geek Squard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I mentioned before in the last review....these guys were great at assembling a large TV stand with storage for aa 65 inch TV and explained all about the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, did an excellent job connecting everything and making sure the tv was level for viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient and knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV, hooked it up to my other devices, and taught my how to use it. He was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad arrived on time and went to work on a site assessment , tha main problem that i have plaster lathe walls but they overcame the issue luckily it was above the fireplace so the plaster is much thicker there al in all a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an exchange. The agents packed up the exchange and installed the larger TV. They did this efficently but did not program the TV and DVD player. I have to choose the one I want. Before the default was xfininity on my TV. Now it comes up by HDMI input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, helpful, courteous. Was clear and concise and explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I couldn’t fit the 75 inch tv in my car. I’m thrilled that I paid to have it delivered and setup

    I would recommend this to a friend