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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 18,776 reviews
  • Rated 5 out of 5 stars

    Josh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was great. He was efficient and he explained the workings of our new TV very well. We were very satisfied with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation geek was Eddie and his sidekick. They were both incredibly knowledgeable and pleasant. Answered all questions I had at the time. Also were fully covid19 protected which I apprecso very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready, St, Go!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was both professional and efficient. Could not have been easier for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent with the Geek Squad was very professional and polite. He was GREAT !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were totally knowledgeable about my soundbar system and additional rear speakers to get adjusted and working perfectly for my new Sony 75” tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation of my new LG OLED tv evo was good. The person knew a lot and I was pleased with all of it. I asked questions and he had answers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and installed it in a minimal amount of time. very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've used the Geeks and in one word, they are Awesome. If you want your equipment installed in a workable, neat, and functional way, the Geek Squad in always there to help. These guys really know what they are doing. USE THEM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a wonderful experience with the techs from the Geek Squad. They were both so knowledgeable and easy to work with. Well worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came 1/16/25 to hookup Boise sound bar which they found to be defective and notified Best Buy and scheduled return and replacement sound bar were superb. They handled everything perfectly and eased our anxiety. Give them A+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary and Craig did a fantastic job installing my 49 inch Samsung TV. These two members of the Geek squad do exceptional work and go out of their way to make the customer satisfied. This is the second installation completed for me by Gary and Craig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service with both Samsung TV & Ring Door Bell installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and effective install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were on time and brought all the correct devices with them. They were very knowledgeable and helped me make some choices in the setup process. Everything worked right the first time. Happy with my decision to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    david an daniel were both great - very respectful, very knowledgeable and performed whatever tasks i needed done - they even had a few suggestions that worked out better than my original plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job setting every thing up, very polite too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was very professional. Arrived on time. Promptly introduced himself. Explained every item and made sure I understood everything before leaving. And left his number incase there were questions later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troy came early and set up my new tv he was great showed me how to work the remote i am very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geeks! Knowledgeable, personable, got the jobs done quickly & efficiently. Very pleased with a job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV that is really smart.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture. Great price. And, the best part was Best Buy delivered set it up for free. The guys were so helpful & polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an updated version of the tv I purchased from Best Buy 9 years go. I am very pleased with this version, as the color and the detail is an improvement from my old set. I am very loyal to Sony televisions, and this version has lived up to my expectations, I also paid $1000 less for this version than the one I bought previously, so this is a win-win for me.

    I would recommend this to a friend