Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fantastic! He was fast and good at explaining how things work. He was on time and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad exceeded expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Worked quickly and were professional. Answered all my questions and then some. I would definitely recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it on the labor alone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it on the labor alone. Are two guys came out took great care in taking down our old TV and a new mount and putting the new Tv up. They covered all the bases and we were very satisfied with their work and how they taught us how to operate the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected install Direct TV Box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for living room and good quality television set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a good job BUT suggsted not hooking up VC . Not hooked up and we have hundreds of DVD's and tapes we cannot see now. I'm very disappointed! JRN Would you please hook it up on this original charge and order?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad superb.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We requested the Geek squad deliver and set up the tv. They arrived when scheduled. They performed the work well. Took out old tv and also took away the carton and other trash. The team was very professional and courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a fast and great job hooking up mu equip.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new large TV and needed it hooked up to all my equipment, VCR, DVD, and stereo system. They were very quick and did a great job. Very happy with my service from the Geek Squad. Will use this service again...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional and informative

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the mount, tv, and antenna quickly and with outmost care. They answered all the questions I had patiently and made suggestions pertaining to getting the best use of my devices connected to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my TV and connected the TV to my wifi and set up my kids PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad called before arriving and arrived on time. They were very competent, professional and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DeShawn and Jeremy were both EXCELLENT each time they came. First visit was to deliver and set up our TV and TV Cabinet but the cabinet was badly damaged. They were very helpful in telling us how to get the issue resolved. Returned damaged one and ordered replacement.They set up the new TV and went through everything with us. When new TV stand arrived they were both again excellent in doing their job and connecting the components in a timely fashion. Whenever we need any more assistance with delivery and setup we hope we get them back again. KUDOS to both of them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All was installed on time and with no problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was great…guys were kind and friendly. I had no problems whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up my new Samsung 65" TV were great! They were super fast and super efficient. It was worth the extra money to have Geek Squad set up the TV and haul away the old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good crew.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional and efficient. would given 5 stars but it wasn't made clear by Best Buy that the delivery crew wasn't going do the install. Then it was days after delivery before the install team came.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never, ever fails to impress me on every possible level. The agent was on time, made the installation a super-easy and really pleasant experience, and took away the box and packing materials. All in all, a great day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional setup and connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad did an outstanding job. With the connect and soup of my direct tv system with the new TV. After it was all set up they walked me through all of the functions of the new remote. I am very happy with the service that they did for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member helped us get up and running quickly and saved us a lot of time and aggravation ... well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have experts come in and set up our TV. As senior citizens we appreciate their ability to come in, get the job done easily and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy delivery is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents Joel and his partner was very swift and thorough when delivering my Tv. He took the time to explain in detail how to maneuver thru the channels and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 2 TV's in an hour

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed 2 TV's. Set them up and cleaned up in 1 hour

    I would recommend this to a friend