Customer Ratings & Reviews

The agents that came in and set up the new TV, also moved another TV. They then helped me set up my router, and were very patient with the questions I asked. Amazing and professional agents that came

The guy was very nice, and even set up my new dish remote, very professional

They were Professional, fast and helpful all the way. Great explaining things and following instructions. Cleaned up after work was completed. No problems at all. Well worth it.

Did the best they could do. Wish they could have spend extra time to explain how and what every thing means

Cole did an excellent job as always. He made sure everything worked before he left.

Best Buy's Geek Squad is prompt, knowledgeable, patient with non-techi people, get the job done fast, but carefully. They helped me understand all that I needed to know and answer my many questions.

Our TV was installed and was connected to the Raku my husband had purchased. The older TV was brought upstairs as requested. All trash was cleaned up.

Installation was easy, quick, simple as all the "Smart" garbage was not required. Best part was the removal and haul off of the old tv and to be recycled. Price was a bit much but the recycle is worth it.

The agents connected my TV and set everything up so it was immediately ready to use.

Technician was friendly and followed safety measures. The tv was set up within several minutes. He made sure I understood the tv and answered all my questions.

Paying extra for geek squad to connect and set up is THE ONLY way to go! They did every thing and answered all the crazy questions that I had as well! And the 2nd best part was they took ALL the boxes and trash with them and left ZERO mess!

Representatives delivered television and connected necessary equipment. They were very friendly and answered our questions.

This service was for my parents' 50in TV. Service tech was great and updated me throughout the service.

The agents unpacked my TV, set it up, and connected it to my devices. They were polite and knowledgeable.

The Geek Squad did an excellent job. They both should be commended for the job they both did. Thank you, Kevin

Thank you Best Buy for the TV setup. Your Geek Squad service was exceptional.

Moises did a great job of setting up the TV and instructing us how to use it.

Geek Squad rep did a great job setting up my tv. He was very personable and helped set up my streaming services.

I had the best to install and set up everything they are better known as the GEEK SQUAD the two young men did a wonderful job I couldn't have ask for more.

The agents reconnected my TV after I'd had to move it. They were at my house when they said they would be. I very much appreciated that they wore masks in my home.