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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad delivered and set TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setting up my TV were excellent. Very courteous and explained in detail all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV and connect all of the devices quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed my TV without a problem. They were both very nice and knowledgeable. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation is well it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech, Cameron, was outstanding(!!!!) on installing our new TV. He even came back later when we were having a problem and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my 65 inch Sony Bravia TV and connected it to all my devices and adjusted the sound system to maximize sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television wall mounting went great! I love it! Great to have in the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professionalism, knowledge, focus...Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Techs are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very good at setting things up, the tech arrived and had it done quickly and easily explained how to use the TV saving me a lot of frustration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and reliable service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were completely professional and executed their job brilliantly. Delivery and set up procedure was superb. I highly recommend them to install your product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy home owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was awesome. He made sure that the Sony sound bar, and the Sony blue ray player was all hooked up properly to the Sony TV along with my digital TV box. He went above and beyond to make sure everything was working and hooked up properly with the sound bar and subwoofer so we got the best surround sound. The guy really knew his stuff. I was so relieved after he came to my house to set up everything properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a great job of mounting and connecting TV to all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service & setup. They knew what they were doing and did it quickly and accurately. Very Professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV. The picture is so clear and vivid. Thanks to to Geek squad for getting me all set up too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, efficient and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs showed up on time. Quickly set up my TV, showed me how to use it. They were masked and wore booties to protect the floor. I felt comfortable and safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the only way to go. He was a true professional and very knowledgeable. He programmed the remote and took extra time to make sure we knew how to locate all the options on our new smart TV. He was also a pro with cord management.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice young men to setup this TV. All though they had a lot of knowledge they had some issues like how to setup the TV on its stand. Quick to point out that some things I still needed to use would not be possible. As this was their last call of the day they seemed to be more interested on getting home. This call was put on them at the last minute by someone else. No instructions about how to use this product that might have been needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted and set up my equipment and were very helpful on how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a phenomenal job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came in was very neat organized connected everything very quickly and accurately and explained everything to me is actually not part of the geek squad is contracted by them, I am very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gal that delivered and set up my new TV did a wonderful job. She was on time, quick, careful about my TV and furniture and very good at explaining how it worked. I'll always use the Best Buy deliver and set up people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow delivered my new TV, set it up with my cable and showed me how to use the remote. I was very happy with his efforts.

    I would recommend this to a friend