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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Sooo helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our new TV - a blessing for this elderly, tech challenged couple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an ongoing customer of the Geek Squad. Now all my electronics are covered under this new plan. I totally trust them to do a great job every time. The person that delivered and set up our TV was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they put on the stand . made sure tv turned on. wow!! I guess i got paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and courteous. He set up everything very quickly and answered all my questions during the process. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything running great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a whole sound system, a blu-ray player, and a cd changer to hook up and they handled it like a breeze,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted my TV. I bought a larger mount for the TV, as it was much larger. I didn't need it, so I am returning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above & beyond. Great people & very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prairie Retiree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Great instructions from the Geek Squad. Set is a great upgrade from our old Vizio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that showed up were very professional and knew what they were doing. I just sat back and let them do their job! Everything was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install and Training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and Tech were excellent. The training was invaluable for us to learn how to use the new technology. Geek squad member was very well informed and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer did a superb job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very well informed about the product and the installation went very smoothly. He programmed the set and the blue-ray player and explained everything so I could understand. Very good installer. A+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. Polite and friendly. Took time to listen to my questions . Set my TV really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad personnel have never dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job! The individual who set up my TV and paired it with the stand explained what he was doing and demonstrated the details and programs associated with the TV and also instructed me on the maintenance of the TV and the stand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent and I am so glad that I had them do the set-up. The only problem is that the sound bar was on back order so when that was delivered the deliver team didn't really know how to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad delivered and set up my tv quickly and seemingly effortlessly. I watched it and was glad I took their service. There was no way I could do the tweaking they performed. $ well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job setting up my tv and watching him made me glad I hadn’t tried to do it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on -time, professionL. Answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were super nice and knowledgeable. They were on time and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting up my TV. They were efficient, pleasant, helpful, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many would say "I can do it myself" but at 81 we needed help to get the set in place and hooked up. Tech did an excellent job of explaining operation and also answered some questions on the Sonos system we had recently purchased.

    I would recommend this to a friend