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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so very helpful! They installed my new TV and connected everything very quickly and explained everything to me so that I could understand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery takes all the stress of unboxing and installing.If you ever need home repairs on your TV there is no extra charge for removing and reinstalling TV with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was set up rather quickly , but the color needs to be calibrated after 100 hours of use. I made an appointment for Geek Squad to come out and calibrate the colors. It looks great already and can't wait to see after it is adjusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew did an outstanding job of setting up our new television. Unfortunately the cable was not working so we had to call xfinity to correct the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were prompt in the delivery and made it easy to set up the TV. Very friendly guys with lots of good advice on how to set up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technology Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from one of the most knowledgeable technology experts. He was thorough, professional and very focused! VERY impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very nice and professional, the tv was installed perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad rocked it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of mounting my TV to my wall, professionally and quickly. So far, it's staying up perfectly, even when my 2 cats go up to it and place their paws on it for a closer look. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had the TV set up, connected, and working in less than 30 minutes. They answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and setup my new tv in a matter of minutes. Very professional and clean up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents hung my new TV and connected all my devices. They made the process so easy for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Damieco is a Rock Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damieco was super great. I had multiple issues trying to get my tv delivered and installed scheduled together. My installation was scheduled before my tv was going to be delivered. She rearranged her schedule so I could get my tv installed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A+ for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great. Arrived on time and took the time to be sure all was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! The servicemen were thorough and very polite. They expjained everything. The tv works great and we are vety happy. The prices were reasonable. We are very pleased with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was timely, helpful and efficient, and all-around great. Completed set-up at my in-laws home and integrated the new TV with their new laptop (also purchased from Best Buy).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and efficient. The tv was connected to my service before they left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new Smart TV and explained how it works and took away my old TV which no longer would turn on. I am very satisfied with my purchase and with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it if you're an old lady :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and worth the price. The guy was very nice and social. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met my Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and quick experience, everything was even and sturdy and installed quickly as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Equipment with care and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed tv, speakers and all that went with it with care and proficiency. They explained everything, making sure I understood how to use remotes. I would have them again if needed!

    I would recommend this to a friend