Customer Ratings & Reviews

The installer did a great job, arrived on time and set everything up quickly. Cleared away all boxes and packing material and gave me a quick lesson on its features.

I checked how to install a new tv and thought it wizer to have the pros do it right the first time. Geek Sq worked efficiently and clean up after the installation. Great job

Origial installation was great. Two professionals came to our home. We then had a problem that was probably caused by one of us. Called installer (per his instructions). No call back after four calls. Called his supervisor (his instructions). Called back within a day. Promised a call from installer. None after two days. Called supervisor again. Next day installer called. Promised to call or stop by. NOTHING. Paid a lot for Geek Squad help and am not happy that it has been two weeks!! I believe this service is a necessity but when paying for it, it should be available!! So yes, necessary. Recommend? No.

I was satisfied overall with the setup of my Samsung 55 inch smart television set. The man and woman from the Geek Squad who came to my house are trained professionals who knew what they were doing.

The geek squad did a great job hanging my 55” TV on the wall. They were punctual, polite, efficient and cleaned up during and after the process. I was very impressed!

The agents mounted my t.v. and connected it to all of my devices and made sure all my devices worked properly before they left. And believe me---------that took a while and some special GEEK SQUAD brain power!

Your tech was GREAT. Set up went easy, he was patient with all of my questions (I am 74 years old and not good with anything new). Very likeable person.

Old girls who have LOST their BEST MEN, BUTLERS and SUPER TECH SUPPORT and have NO ONE TO ASK for help ABSOLUTELY NEED KNOWLEDGEABLE and FRIENDLY PEOPLE to GET THINGS RESOLVED. ADAM and SAL ARE FABULOUSLY ABLE AND WILLING…….There are STILL CONNECTION PROBLEMS DESPITE the SET UP so They are coming back and sending the Home Team in to see what I need. I am grateful they are available. It’s a good service which I need!!! THANK YOU guys you’re great. I really appreciate your wonderful help! Sal and Adam are a GREAT TEAM !!!

I would have spent half of my day setting up my new TV. The tech not only had me up and running in no time, but also took the time to show me the ins and outstanding if my new set. That was money well spent.

BB geek squad agents connected my tv and all accessories quickly & kindly. Great Job!

Manager at Tulsa Hills, Rodney, was terrific and made sure all work was completed. Sterling and Dan were great. Sterling is someone Best Buy should reward. He walked in and in 2 min found the problem Visio and Cox cable could not find.

technicians initially had difficulty finding hardware for swivel stand as Ceva Electronics made it a little difficult. Techs however persevered and did a bang up job

I was extremely satisfied with the delivery and setup of my Sony A9G 77” TV. The installer was cautious and very professional about the installation. Kudos to all all involved.

They set up the TV quickly and were able to answer our questions and they hauled away the old TV that was no longer working (well worth the cost).

The agents were great. They knew exactly what they were doing. Fast & answered every single question I had.

The techs who came to my home were polite and knowledgeable. They made sure to removed all of the boxes and packing materials and left a cell phone number in case I had questions.

The square unboxed and set up both my TV and sound bar and set up the Verizon internet . They also relocated the existing tv to a different room. I was much appreciated

Two-man team did an excellent, complete and quick set up. They then demonstrated everything to me.

The agents arrived to my home with the proper attire to protect me and themselves from any virus. They took the TV out carefully and set up everything in a mannerly time. The service is worth it

quick and easy for a perfect experience, they even asked if they could help me with anything else