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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time within our window and was very informative to my in-laws where we had the TV delivered as a surprise gift! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad did excellent job. Have had this on prior tv - was a bit disappointed that price went up (5 years prior) but what hasn't? Excellent job installing & setting up as always. I wouldn't buy a large tv any other way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, thorough, patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Friendly, knowledgeable, thorough, not hurried. Answered questions after mounting & setup. Even allowed me time to 'play' with my new TV before leaving, assuring I was comfortable with remote, navigating, etc. Thanks Jennifer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and brought the tv, hooked it up to everything for us, and showed us how to use it and all the fun stuff that we have found! We LOVE going to You Tube and listen to our favorite music on the new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous, prompt, and expert at their job. The first TV they brought was defective, but they took it back and replaced with a new one the same days. Couldn't be happier with the result, and at a reasonable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was such a life saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and efficiently handled my delivery and installation. I am very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up . Brandon and Jeff arrived at the stated time, seemed knowledgeable, were efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No waiting all day!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received 5 star service from the Tech from Tyler delivering the TV and setup to our 2nd home in Hawkins Texas..i was very surprised to hese we were first on the list and set up was very professionally done..5 STAR!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our SMART TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was excellent. Explained everything during the setup of our TV in easy to understand terms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV set up, connected all devices and showed how to operate, plus had me use remote to be sure I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad is a must with the larger TVs. They quickly assembled and set up the TV and took away the box and old TV. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at scheduled time. They delivered and set up my 75inch TV quickly and cleaned up all packing materials. Maintained proper CV-19 protocol and made sure I understood how to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific TV, wonderful service by the Geek Squard to set it up for us. The picture is sharp, the sound is good and we are happy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and professional day day every day end and show us how to use the remote control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Picture, but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very good; however, you can't use a channel number to go to a particular station. You have to rotate thru all of the channel "lettered names" each time to get to the station that you want. I didn't know this when I bought it. This wasn't mentioned until the Geek Squad installed it. If I had known this I might have bought something else. Plus, for a while it would go back to the station you were watching previously (before you turned it off)--I don't know what happened but it won't do that anymore either. It now goes back to AMC each time it is turned on and I have to rotate thru all the stations until I get to the one I want. Also some of the stations that it says are scanned it just calls "unknown station". Doesn't help anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. We have never been treated better on a delivery and setup. They were knowledgeable and very careful. We were impressed with the great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did a great job. They mounted my 65 inch TV over a fireplace and it looks great. Only complaint is that the service is a little expensive. I think if they would drop the price from 250 to 200 or 175 they would get more customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad politely & patiently walked us through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, courteous, informative, and efficient at setting up our TV & connecting devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and helpful. Would absolutely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great as a team, each did their task no friction or anything else, while I sat on the couch and ask questions. They were polite and took the time to make sure I understood everything. Good job....

    I would recommend this to a friend