Customer Ratings & Reviews

Geek squad set up the tv in just a few minutes, showing me how to find the settings for each portion of the picture and sound...offered good advice and helped me move my other tv to another room. I am very pleased.

Excellent job connecting my TV, Tivo and Wii. Highly recommend the Geek Squad.

They explained what they were doing, answered all questions, provided other information and showed us how to get to different screens, switching from cable to streaming.

The agent I assemble my tv and connected all the devices. It went out of his way.Let me answer all my questions.

The installers took little time to mount one TV and install the other on a TV stand, hide routers, WiFi, TV boxes and cords and get me up and running with instruction on how to use everything.

Our Geek Squad has to one of the best, if not the best. On time and on the A game.

Timely service. Completely installed and set up the tv. Showed me how to add apps.

Set up was easy and done very professionally. Made sure that we understood how tv works.

The Geek Squad members that were at my home were very friendly and pleasant to speak with. They did a great job of setting up my TV stand but unfortunately the stand was to small for my 85" TV. No fault of theirs as I was informed by sales that the stand would hold my TV. Ended up having to wait a whole week to get my new stand, all while my new TV and unusable, built TV stand sat on the floor taking up needed space.

Very professional service rep installed and demonstrated my new TV !!

The guy did a great job setting this up. He was very helpful and showed me how to work everything.

The two gentlemen were on time, very professional, took their time to explain what they were doing.

They did a great job. For our limited knowledge of setting TV up ourselves, so worth having Geek Squad doing it all for you. Took care of programming TV to our U-Verse remote as well. We've run into issues before so It's worth every penny to have Greek Squad handle it.

The agent was very knowledgeable, polite and friendly. Completed hookup quickly and without any issues. I was impressed.

The technician was quick and efficient. He even waited for me to get the right equipment from my internet provider so he could install everything correctly. Great service!

These agents (Quenterius and Tanner) showed respect for my home by completing the delivery and set-up of my 65" TV and TV Stand/furniture in a very delicate and careful manner, always being mindful of not damaging/scratching our walls, floors, existing furniture, etc. They also showed respect for my time by calling me for updates on how soon they would be arriving as well as by the timely manner they completed the job. Most of all, these men are so respectful, humble, and very pleasant to talk to...which is refreshing to experience nowadays, in my opinion. I hope and pray that these 2 men would be the very same agents who will be delivering my future Best Buy purchases!!!

The Tech, Isaac/Jeremy arrived on time and was very knowledgeable. He took the time to explain the functions of the tv.

Great agent. He arrived on time and installed our TV really perfectly.

Ordinarily I enjoy installing my audio and video equipment for myself. I really don't have very elaborate setups. But my new 65" TV is just a bit too much for me to handle alone. The BB installation crew was fast and courteous, proving that "practice makes perfect".

The Best Buy geek squad came and boy did they do a bang up job with my new home theater, it’s a 7.2.4 surround system with all the bells and whistles and I want to personally thank Anthony,Patrick and Fernando for such a great job installing my speakers and wiring everything to its fullest potential and convenience, money we’ll spent for amazing service if u ever have any technician come for all your electronic needs this crew certainly went above and beyond, thanks also to Travis the consultant who helped me get these guys. I couldn’t recommend a better team.