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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technicians are extremely knowledgeable and complete their work in a very short amount of time. They are also very friendly and will answer any questions you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QN90C

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up TV, with internet connection, and the cable remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and connected to all the necessary devices. He was professional and efficient. He had it up in less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud installation of TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed old unit then installed and set up new purchase and answered questions about TV operation patiently and clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Carl, did a great job! He made sure that everything was connected and in working order. He even carted away the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV quickly and right where I wanted it, and even deleted the channels that I didn't want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my total geek squad coverage, this installation was one less thing I had to stress over. Professional service, excellent results and very small fee made for a perfect combination. Thx!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic. They called to say they were on the way. They were professional and courteous when they arrived. I had ordered a new TV stand but the stand - having been pictured as having holes in the stand for external devices to be connected to the television actually - did not have holes for anything. I went ahead and asked the guys if they had a drill and explained why. One of the guys went to the truck and got the drill, drilled holes in the stand and hooked up my cable box and DVR and placed them in the stand, then cleaned up the mess to boot. They also hooked up applicable components to a new surge protector power strip, programmed my TV and remotes for cable, answered all of my questions and made suggestions as needed, and cleaned up the packaging and packing when they were done. HIGHLY recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and delivery of my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed updates on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV and took away box etc.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up TV and thoroughly explained all functions. Excellent job by helpful gentlemen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and set up my new tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was delivered and set up on the stand in my craft room. They programmed the remote for my cable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Geek Squad for so many years for our computers and tvs. Great service, great tech's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exemplary Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Rep (Howard) was super knowledgeable and had the tv set up and working in a jiffy. He also helped with orientation for using the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the setup of our tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and explained all work perfor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Collin Sullivan was very knowledgeable, patient, and courteous in providing excellent service for the problems that I had. He explained to me (a senior citizen), on the use of my equipment he installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time and set up my new tv with the Xumo box and the sound bar quickly. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Very nice group of Geeks!! In and out in 40 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and helpful. TV is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technician

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very patient, knowledgeable and polite. Everything was done correctly and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and all the devices. Extremely knowledgeable and were extremely helpful and answered all my questions and provided great recommendations

    I would recommend this to a friend