Customer Ratings & Reviews

Quick and easy. Very nice group of Geeks!! In and out in 40 minutes.

I had 3 tv's mounted to the wall. The 2 technicians that came to the house were very professional and did a fabulous job.

The Geek Squad was here on time and hooked up all my devices to the TV and the new remote. It was a pleasure to watch them get the work done quickly and efficiently. They answered all the questions we had.

Agents knowledgeable and set up the TV with care in a professional way. Very friendly and helpful. They made all the necessary attachments.

Justin, Our installer, was superior. He taught us things we never would have known to ask. He did a great job.

Geek Squad came out twice. First time they ran connections through a receiver to a home speaker system. However, the receiver would overheat and shut down thereby cutting off all programming. Turns out I had an obsolete home theater system and I just did not feel the benefit would be worth the cost of replacing everything. So the second time they came out they disconnected everything and reconnected to our cable box as a free standing TV. I was not charged for this second visit. While in home the Geek Squad was courteous, competent, they arrived when scheduled, and they carried my old TV upstairs to a spare bedroom. Thank you Geek Squad.

The agent mounted my TV and connected to all my devices and explained everything clearly

Technician who visited was so super helpful, he went above and beyond. Upon opening the box, I was devastated to see the TV had been damaged in delivery, completely busted screen, unusable. He drove to Best Buy and came back to my home later that afternoon with a new set. Set everything up, connected wifi and my bluray player. Was absolutely fantastic. Sorry I cannot remember his name

The technicians were extremely pleasant and knowledgeable in the setup of the TV.

We are very happy with our purchase. Best Buy never fails us. The employees at Best Buy are always so knowledgeable about the product

The agents set up our new tv, connected it to devices, disposed of the trash and even moved the old tv upstairs for me! Terrific service!

Exceptional, proficient technicians that worked quickly and methodically. Both were pleasant and informative and I would definitely welcome back should the situation present itself.

The agent handled himself in a very, very professional way. He was quick, had a well concentrated mind set, was efficient, neat and thorough. Would recommend Geek Squad.

Jaylen did my set up and wall mounting. He was very professional and pleasant.

Apparently, Sony updates its products automatically remotely, which mucked up reception format. As I recall, the cable company cured that problem remotely. Otherwise, no problems. Nice picture, pretty good sound. 60".

I paid $99.00 to have Geek Squad hook up my Sony 3d 4K 64.5 uhd tv well worth the price . These people know their stuff. Highly recommend them to set up your tv , sound system wifi everything that has to do with home entertainment systems.

The technician was friendly, courteous, very efficient and knowledgeable and was able to answer all our questions in a way we understood.

Verde Tv was great in alll communications and despite issues with Best Buy provided FIVE STAR delivery, installation, and set-up service.

I had heard about the Geek Squad............... I thought the personnel would be stuffee guys. To my surprise, They were very nice and pleasant. They were very professional. I thought it would present a problem placing the TV in the small basement. The representative explained the difference of the old set vs the new one. He reassured me if I had further question give them a call

The agent set up our tv and soundbar and connected it to all of our equipment. He was very helpful, efficient and knowledgable. He made sure we understood how to access all inputs and control the new tv.