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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed and set up my TV and remote

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very fast, efficient and helpful. Everything was set up quickly and everything worked perfect and my remote and TV and internet were all connected for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when you need it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having someone to unpack your TV and wall Mount and then hang it is well worth the price. The guy even taught me about my TV controls and made sure it was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two respresentatives were skilled and knowledgeable in setting up my TV. They worked well as a team. Explanations to me about how to use the remote were clear and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL Roku install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very professional and friendly. they maintained appropriate safety measures with masks. they were efficient. i would recommend them. i would request to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were exceptional installing our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people were awesome! Very helpful and respectful of our property. Went above and beyond for us. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek man installed my tv in efficient timing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed our tv was quite patient & very knowledgeable, but seemed less tender to seniors like us who understand tech slower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people from the Geek Squad that I've dealt with have all been great. I've had them in my home setting up my TV and I've talked to them in the store and they were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job!! I love my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad completed job quickly and correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toby very knowledgeable and completed what was needed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job of setting up my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my TV and they were awesome! They explained some of the features and showed me how they work. Awesome service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Geek Squad encounters.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my T.V. replaced twice in recent weeks. Both times the Geek Squad came out to set up. (65 Inch Samsung). The first time, the Geek Squad set-up was great. Gave a very "brief" explanation regarding my T.V and told me my present soundbar would not work, but, gave no answer on how it could work. (Or, just that it was out-dated). The second time they came out, set it up crooked, did not tell me anything regarding my T.V. (instructions) and, even with a special hook-up cord bought at Best Buy, could not hook up the old soundbar. Part of this was my fault, but, always be prepared when the Geek Squad comes to your home. (Had other good experiences prior on other item set-ups).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    USE THEM ALL THE TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COULDN'T HAVE BEEN TAKEN CARE OF ANY BETTER. EVERYTIME I HAVE HAD TO CALL ON THEM TO HELP ME GET STARTED, THEY ARRIVE ON TIME, TAKE CARE OF BUSINESS AND BEFORE THEY LEAVE THEY MAKE SURE THAT I KNOW WHAT I'M DOING WITH A NEW PRODUCT!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have two appointments because the feet that came with the tv were too long for our mantle. Both technicians were very knowledgeable about what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys did a great job installing my new TV. They were clean and efficient and knew exactly how to install it in a small space. They showed me how to set it up and use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set tv up quickly and made all necessary adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to our house. Showed up on time. Very efficient and knowledgeable about setting up TV and soundbar and pairing with our home network. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and set up my bee electronics. A new tv along with taking away my old tv. They were frat. I would recommend the geek squad to anyone. They always treated me right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my new tv and took out the old one. They connected other devices and downloaded streaming channels while explaining how things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So you spend a few dollars extra and have absolutely no set up issues. The Geek squad was awesome. They even narrowed the 4 hour delivery window down to 2 hours. This is a large TV and they handled everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team members were professional and courteous. They not only completed the install but made sure that I knew how to operate the new equipment.

    I would recommend this to a friend