Customer Ratings & Reviews

My TV with swivel stand was assembled and connections to cable and Roku were completed. The agent answered many questions for me and guided me through the menu so I had an understanding of all menus. All packing materials were neatly removed and my 14 year old TV safely removed. Money well spent! Thank you!!

The agent connected our tv,bluray and receiver. He thought he was here to install a TV. Our only disappointment is that the cables are so short we can't move our electronics at all. The agent did the best he could without knowing what he was here for.

the did a great job were very professional neat and super nice. Always let the professionals do it.

agents took the time todo a great, clean job of mounting my 65 inch tv on wall, explained features very well. Geek Squad in general has been a great service. Agents are polite, thorough, skilled.

The TV works well with just the internet. I love this smaller set. I use it in my craft room and it has a very clear picture. It is so sharp and very light and easy to move.

I had an initial problem because the base of my new tv was too wide to fit on my cabinet. The Geek squad explained my problem and helped me find the appropriate base on amazon. Then the squad leader arranged (without my needing to do anything) for a follow up visit (at no charge). I couldn’t be happier with the geed squad.

Geek Squad came and installed and set up tv, they called and arrived on time, was efficient and pleasant.

The tech set up our new TV and showed us how to work it and answered all our questions. Very pleasant experience.

The Best Buy Geek Squad is the very Best. Cool Dudes with character and intelligence.

We cannot say enough about the Geek Squad and the customer service agent Allison M. at the Holland Michigan store!!! We bought a new Sony 65" during the Christmas crazies. We had to wait a week for delivery and set up because they were totally booked. When the Geek squad unpacked the box the screen was cracked. The store did not have a replacement in stock and deliveries were maxed out. But Allison worked her magic and within 5 days they were back and sent a great Geek Squad team to do the installation. Super personalities, efficient and all around nice people!!! Thanks for having great people on staff! You made our Christmas Merry!

Connected tv to stand. He actually got it connected and working with cable box that the cable company told me had to be replaced.

I can’t say enough good about the Geek Squad guys who delivered and set up my TV. Took just a little more than an hour. When they left the appliance was interfacing with all peripheral devices, receiving all available OTA channels, and working flawlessly with my 5.1 Yamaha sound system. They even adjusted the speaker height and placement to match the larger panel. We have had very good experience with Geek Squad techs for home theater and computer setup and service.

Matt and Noble were great. The set up and connected all devices was just right and well done

Greek Squad came on time they said they would when they called. They installed the television set fast and showed me how to operate it I highly recommend Greek Squad.

The Geek Squad was excellent. they set my TV up and showed me how to work it. They was very professional

The agents who unpacked and set up my tv did an awesome job. They did it fast and had some very useful advice on the tv's use.

We installed a new system of smart TVs and sound in our church. We are using the multiple TVs to show our PowerPoint, videos, etc. in our church. What a wonderful difference it has made. The TVs are clear and the connection with the laptop through all the other technical devices is so great. The Geek Squad installed the TVs, sound system, laptop, etc. to get everything working. I am so grateful I went this route. The Squad was efficient, friendly, and did not make me feel like an idiot because I knew nothing about what we were doing. Everything continues to work well.

Joel came out and took about. Great amount of care to set everything up correctly and explain everything, took as much time as needed. Also moved a very heavy older set by himself that was appreciated.

Overall the picture and sound quality is great, the only draw back we've noticed is the picture is a bit dark, otherwise great buy! Installed by the Geek Squad, professional, patient, efficient installation.

Couldn't be happier! The guys came in and very professionally did their job. They made me feel like I was the most important person in the world. They were willing to take as much time as necessary to make sure everything was covered!