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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 18,776 reviews
  • Rated 5 out of 5 stars

    Awesome Service Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Janelle were absolutely fantastic!! We could not have asked for any better installation and service. Chris is a true professional and Best Buy is very lucky to have people like this installing products for them. GREAT JOB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great setting up my TV and took the time to explain features. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected to tv. He was thorough and was quick, explained everything he was doing to connect my new tv. He programed the tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 65" LG B8 tv and a Samsung 3.1 soundbar. I had the Geek squad set up both. Two techs came out and had tv and soundbar up and running in about 30 minutes. They answered all of my questions before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set-up of the TV was terrific. We could not have handled it without them They helped set up our DVD jukeboxes and everything and even told us about an USB that plugs in and makes things work better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv and sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did an excellent job of setting up and testing all equipment. Appreciated the fact that they spent time explaining all the features. They even bundled the wiring to keep the installation neat and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth and I am very happy. Installer explained everything, I'm very new to this system And could use another tutorial, Ha, Ha but he explained everything and was very thorough, I love everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,great price,great TV wonderful way to watch a game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and Efficient Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kent of the Geek Squad connected and setup my new LG Smart TV. He was extremely knowledgeable and professional. I would definitely recommend the Geek Squad and especially Kent for any further assistance with my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was outstanding. Courteous.polite and very friendly and knowledgeable. They were most helpful. A credit to Best Buy.Would recommend without reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed out TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad unpacked the TV, installed it where we wanted and set it up. It works well and we are happy with paying the extra amount for installation, well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth the fee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called before coming, courteous, patient,and totally efficient. Set our new TV up and went over all the new features we were getting. We just watched and everything was connected and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect was so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have had this service. Set up was a breeze and training was great. no guessing, just wonderful service. Quick and easy. Professional staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents installed tv,bose sound system very professionaly. the Geeks on my install were very informative and should be commended for their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a television as a gift, and I was pleased to hear that the delivery, installation, and removal of the old unit went off without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad explained evrything and set up TV in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dedicated people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who arrived to set up my tv, sound bar, blu Ray we’re profession and fully aware of how to set up the equipment. They were able to explain how everything worked. Actually explained in a way that was easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was professional and friendly. Very knowledgeable and cleaned up after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and mounted the tv in a professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew set up the TV and programmed it very quickly. Very knowledgeable. Very patient. Able to answer all my questions.

    I would recommend this to a friend