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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 18,776 reviews
  • Rated 4 out of 5 stars

    Geek squad to rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and showed me how everything worked. They were very helpful. Explained all the different selections and how it all worked. they also connected a wire that had come undone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, friendly, efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys who set up my tv were great. nice. arrived a few minutes early. worked quickly and efficiently. showed me all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV installation experience from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived in a timely manner and completed the installation efficiently. He programed my Tivo remote to operate the new Sony TV and linked my WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My New TV Efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and efficiently installed my new Vizio TV. He even set up my Comcast remote. He went even further to install my sound bar and subwoofer. Kudos to him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed our old television, mounted the new one, and connected everything. They answered all my questions and were very pleasant .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician brought in the new TV, installed it and got everything going for me, made sure I knew how to use everything and then took the old TV away. Outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    he knows what is to be done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy was great knows what was to be done and did it quickly explained to me what he did and asked if i had any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is one of a kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are friendly and thoroughly. You can tell they have been doing installs for a long time as well as doing them together. Everyone wants to try to shop around but you won’t regret having these guys install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with installation of Samsung TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job installing our new 40" Samsung tv. They first removed the 36" tube tv and then assembled the stand to the new tv and installed in an entertainment center. They took their time and did a wonderful installation! It looks great and works fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job getting TV in space and properly connected. They were very helpful and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Geek Squad! Adept and knowledgeable, equipment was installed easily and flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV installation from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad associates did an excellent job mounting my Sony TV on the provided Sanus stand. They also wired it into my existing home theater audio equipment and set everything up. It was a thoroughly professional job and I am very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Knowledgable Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great! The only reason for the 4 stars is the not so great experience with setting up the service call. WAY too hard to get to the right person and then they didn't pay attention to the phone number I said to call which was a problem for the tech trying to find the place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLEASED TO THE BONE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Highly satisfied. Very professional, and great attitudes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pride in thier work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents went above and beyond to safely install the 85 inch I am highly impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and helpful. Respectfully.. they explain how to setup and use the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TV mounted on bedroom wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and his team did an outstanding job. They listened to where I wanted the unit placed and mounted it perfectly centered side to to side and up to down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did our install was great! I was worried about having strangers come to my home but would not hesitate to have these folks back. They kept us informed of their arrival time and took the time needed to do the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent did a great installation and ordered a bracket for my other TV and had a team member bring it to make the entire installation complete and exceed my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech fella's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyler & Frank did a fast efficient job, very smart for Installing TV's and Logitech remote. Very friendly and happy attitude. Will request them next time I need installation. Bev

    I would recommend this to a friend