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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    Awesome Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our television installed by the geek squad. These two men know what they were doing, they mocked up with tape where the tv should be placed. Once they reciwvooir approval, they were quick to complete the job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional service, asking great questions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were experts at setting up the device, asking if I had certain peripherals and what to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad EXCELLENT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connect all my device: excellent service ,clean & quickly"!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another amazing Geek Squad installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV and get up my sound bar in just a few minutes. Then he made sure everything was working properly and took the time to make sure I knew how to use my new TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Fast service and friendly. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad dead of very nice job setting my TV up and was quick and neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech, not Geek,set it up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech brought my new tv, set it up, made it function properly and was given a small tip for his efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on point,and finished with quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up our whole tv,sound system and entertainment experience. They really did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. Hooked up everything arranged the DVD and charter box and made it easy for us to use. Programmed our remote to work with the TV and the charter box. Great service. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys set up the tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were professional and kind! They made sure I was comfortable with the tv showing me every platform it had and whether or not I had any further questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job for 65" LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my new 65" LG TV. Got the TV all setup with my subscriptions and showed me how to move between channels. Got my antenna setup too. They were helpful, answering all my questions. Really great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave from the Geek Squad was fast but thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave got me tv installed and set up so I only needed one remote instead of three! Very knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! TV installed and set up. Agent also fixed and issue with my remote on my other TV while here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient friendly tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected everything efficiently and was very friendly and knowledgeable with our questions and additional needs as we decided to also order a wall mount next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and did an excellent job. Best Buy contracted this job to someone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional. Installed the tv and showed me in detail how to use it. They programmed everything on it so I didn’t have to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad at its best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and programmed the remote. Carefully explained how to use the benefits of a smart tv, the first one we’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't say enough for the GEEK Squad. Connecting TV and all components, professional, knowledgeable, and explaining how to use products, devices purchased, solving problems, excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was great. He installed the equipment and then gave a great tutorial on the way to operate everything, having us run through the steps ourselves to insure we understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was very knowledgeable and professional. I couldn't be more satisfied. He took his time explaining how he was hooking everything up and then showed me how to work it all. I highly recommend this service.

    I would recommend this to a friend