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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad is a 10!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. They delivered our 65 inch TV, set it up and explained all the functions. We would recommend them to anyone who is not very tech savy, especially Seniors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 85 inch TV. I had the geek squad install it. It is more than a one man job. I was happy with the installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we selected the Geek Squad installation option for our new LG 65 inch TV. Prompt arrival. Professional attire. Customer centric. Excellent installation and set up. Helpful tutorial on the operation of the TV. Thanks GS !!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup, 56” or Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PROFESSIONAL / ALWAYS MAKING THINGS LOOK GOOD. GROUP IS WELL DISCIPLINE AND ORGANIZED. OUTSTANDING JOB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV in a very professional manner. They answered all questions and made us feel good about working the TV. They were very nice and worked in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't have it any other way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You did a great job answered all my questions and did a great job set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my floodlight and nest smoke detector. They were excellent, efficient and very friendly. It was one of the best experiences I have had with Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time and installed my tv with satellite connection and took my old broken tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very quick install! One I could not have done.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did for me what I could not do for myself. It's a huge TV and I couldn't have done the job by myself setting it up. Glad I spent the money for the in-home setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT AGAIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dynamic duo set quickly and efficiently. Knowledgeable and polite--excellent installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony and don both are his partner we’re grest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hook every thing up tv sound bar dvd and tv stand excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and courteous agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geeksquad agent was great! With the complexity of the new components for home theater it takes too much reading to figure things out. My agent showed me things that I didn't know I had. I would recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came & did a Trouble Shoot on my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave excellent service in the installation of my TV & connecting my Roku to the Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy's came in very professional. Spent three hours getting unit mounted and fishing all the connections. Well worth the price for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did really good job. I’m really happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad duo were great installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were simply the best! Andrew did the technical part of the job and was excellent! Thank you to both Christina and Andrew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guy. Nice. Came in and set it up, no problem. Had a bit of an issue with my older home theater, but resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Demonstrate how to work the remote controls, how to go between DVD, brit ox and tv(autocorrect)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad added accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment made. I ordered the TV, had it delivered and installed. The Geek squad came and installed a woofer, Sonos speaker and Eero for wifi expansion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick, knowledgable personnel. I was impressed with their skill and they were very helpful to me and my wife.

    I would recommend this to a friend