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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 18,776 reviews
  • Rated 5 out of 5 stars

    Courteous and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick, knowledgable personnel. I was impressed with their skill and they were very helpful to me and my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted our tv quickly.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Alex were professional and mounted our tv and devices well. They were patient and very diligent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had their services on previous occasions and it's always been great. Don't be shy about asking questions because it's not fair to them for you to criticize them later when you could have been informed the day of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents we quite thorough, kind, and respectful Very knowledgeable and easy to understand. Definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek squad!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came & set up my new Sony- they called before they arrived- mounted it above my fireplace & set it up. They did a Great job! Even the guy that came to set up my satellite commented on what a great job they did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up our new TV and getting everything connected to cable and the ability to use one remote. They were very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was on time, was personable and knowledgeable. What he did in a short time would have taken me a day as I didn't have a clue. It was well worth every penny. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV and Sound Bar efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men from the Geek Squad who came to my home were professional and excellent at explaining all I needed to know to operate my new TV and sound bar. Well worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of setting up my TV and helping me set up YouTube TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad came in and set up the tv and sound bar, then they cleaned up the trash, great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home service specialist did a great job of hooking up TV and explaining everything. Best Buy was very good at keeping me informed of arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service highly recommend getting the in home set up and delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional. He installed the new TV, and explained what he was doing in terms we could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Teck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The teck. was polite, professional, and efficient . He also was very patient in explaining and showing me how to operate the remote. The service is well worth the cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ngl60ng90c TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the total tech personnel did a wonderful job at setting up the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing our TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was awesome. Explained everything and set everything up. Superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75“ TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional 65 in TV hung within the hour.. no mess very pleasant gentleman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hooked up and explained the whole procedure in no time. It would of taken us a couple days to figure it out.They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that delivered our TV was excellent. He installed it and then showed and explained whatever my husband asked him to.

    I would recommend this to a friend