Customer Ratings & Reviews

The agent that delivered our TV was excellent. He installed it and then showed and explained whatever my husband asked him to.

Although I have a professional background in installing and using various technological devices, I no longer can manipulate the equipment. Despite looking like a typical technologically illiterate grandmother as so many young techno geeks tend to view me, I was not treated that way by Geek Squad tech Kyle. Nevertheless, he made certain I understood all the features of my new tv (since I was upgrading from a 25-yo tv) as well as the new services available from Roku even though I already had a Roku device on my other tv. Furthermore, he was tenacious in hunting down a necessary but elusive code to connect with my satellite service. I will be requesting his assistance in all my future tech product purchases including a soon-to-be-purchased computer.

The 2 young men that came to my house were very pleasant and knowledgeable had me set up in just a matter of minutes.

The two men who came to mount my tv were polite, friendly and covered their feet when coming into my house in the winter. They did a good job and cleaned up behind themselves and even took the boxes and wrappers with them. Great job.

Agents were fantastic. They were polite, efficient, and offered help if I had any questions.

The agents did a great job as usual They have done several projects for me in the last year

These guys were quick and wonderful to work with! Quick to set up and showed us all the features.

Geek squad was awesome. Did a great job. Helped me set up tv.

The agent was very personable. He was on time, the setup was flawless and the agent explained how to operate the Samsung.

Our geek brought in the new TV and hooked everything up including a sound bar that we had. He made sure we understood things and cleaned up all the trash before he left. I can definitely recommend this service.

I am so happy with my LG Smart TV. I also purchased the sound bar with 2 speakers and a sub woofer. I had the Geek Squad come out to install everything and they did a great job. Thank you Best Buy, you're the best.

The agent was very professional. Installation was very quick and the agent answered all my questions

They came before there schedule time with were plus for me. They did great job installing the Samsung tv.

The 2 agents took my old console TV away for me and removed all the boxes and plastic and took it away also. Everything was done so professionally and I appreciate everything they did. Thank you!

The guys did a great job setting up our new TV. They were knowledgeable, friendly and explained how to use the new remote, etc. well.

Technician took all the time he needed to set my TV up with Wi-Fi and all my DVD Devices. he even checked my computer to make sure I had good speed.

The agents were wonderful. Very dedicated to getting it right and to my satisfaction. I couldn't have asked for better.

The agent was on time, worked quickly and efficiently and answered all my questions. And he took my old TV for recycling.

Geek squad hooked up several things needed for new tv!!

The agents helped us to install all my devices and also the did a great job, and service!!