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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad installed two smart tvs

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were awesome. Took time to show me how to use the remotes since I had quit cable after 33 years. They took all debris with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad was friendly, courteous and helpful

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the new and made all necessary connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Good as Advertised

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time and methodically completed the various tasks I needed done. Worked on 2 TV's in 2 different rooms - all without a hitch. Happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians came and did a terrific job with setting up my new tv and they cleaned up the wires to make every thing look nice I would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed smoothly and all questions answered.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart tv was installed very well and all questions answered. Tv taken out of box carefully and placedon entertainment center. All features explained and installer was very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad come in and hook up this TV. I know it should have been a simple cable swap and it was. I have never hooked up a TV to a system without problems. Not this time. Definitely was glad I used geek squad as I'm handicapped and would have had a hard time swapping them out. But, other then that, this guy went thru the set-up at least 10 times faster then I would have. As soon as the TV downloaded it's updates he showed me a few 4K recordings in you tube and it's fantastic. Then he took the time to show me how to run thru the remote/menus to set the TV the way I like it. I know it's a little more money (I'm pretty much forced to for med. conditions) But spend the extra and have geek squad deliver and go thru the set-up for you. Definitely worth it. Especially for us oldsters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new TV, removed the old one, and made sure that I understood perfectly how to use the new one. He was patient and skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65' Samsung Smart TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 65' Smart Samsung LED. I love the picture and it works great with my Cable Company. The picture is clear & the Smart TV apps & channels are fun to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are terrific technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Geek Squad rep was on time and worked efficiently, answered my questions and left us ready to dive in to our TV favorites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed hooked up my tv and hooked up , making sure it was all working!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Learning Experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men explained everything to me as they connected all of the different components to insure that I could operate everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men mainly to remove an old heavy large TV. The setup of the new one was very quick. In fact it was too quick since these “smart” TVs are not intuitive to an old man and the included instructions are worse. Result was several hours trying to get it back to normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up out tv perfectly and removed the old set from the living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and set up my tv with ease. they were friendly and did a great job. i would ask for them again if i needed someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV Professionally & Quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys that installed my TV were very Courteous, Friendly, and professional. They connected it to all my Apps and devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tv & completed all the connection like true professionals & specialists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Customer Install Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech was amazing and provided a superb customer service experience. He was professional, friendly and ensured everything was working perfectly with all systems connected and cleaned up. He went above and beyond and I really appreciate his dedication to providing his clients with an exceptional service! Please give him a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding delivery and setup services. Setup the TV to work with our existing internet service provider using LG streaming, programmed all of our favorite network and streaming services (Appleplus, Netflix etc.) They also connected my stereo receiver, BlueRay Disc player, computer and old school Wii game. Very impressed with the performance, professionalism, and knowledge of the Geek Squad members. Very pleased. They even hauled away my old heavy tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usual Geek Squad Total Reliability

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because the connection to cable of the previous TV was a little unusual, I was anticipating problems. As usual, the new TV was perfectly connected with no difficulty at all by the amazingly reliable Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my delivery and set up.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and on time. They showed me how to use TV and work with the interface. They removed the old TV.

    I would recommend this to a friend