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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 18,776 reviews
  • Rated 5 out of 5 stars

    GEEK Squad Installed My TV Quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 75" LG QNED Mini-LED and LG 90QY soundbar. The TV is very big so I cannot physically unbox and lift it up myself. The Geek Squad showed up on time to deliver and install the TV, soundbar, and also hook up my PS4. They are very friendly and even adjusted the settings and made sure everything worked so I could watch TV right away. Money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of setting it up and explaining things. they went above and beyond in helping Bob with another tv. We truly appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to my devices showed me tips on how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents knew exactly what to do and set up quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked my TV, connected it to my cable box and set up the channels. They then demonstrated the remote control and features it control/set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service did a great job connecting all the features. Afterwards he made that I was comfortable with working the remote and connecting with all apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeksquad tech were outstanding made sure everything was connected before leaving my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation bt Geek Squad.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful setting up TV. Geek squad a pleasure to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JohnR

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and helpful. The store was porly managed, but corrected the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad that installed my television did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected everything needed for our TV!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely, courteous and very professional! They connected everything needed so that our new TV works great! They also explained the new remotes we needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed new tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very patient, professional and explained basics for using new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technician was fantastic

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician delivered, unpacked and set up my TV. He connected the Internet and the Satellite. He walked me through how to use the features. It was quick and easy. He knew his stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first guys to do the installation were great and knowledgeable. They did a professional job with now damage to anything and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and fast. Quick and clean. Set up my tv. Took boxes away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, clean and fast.......

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew was in and out in abut an hour for two tv's No problems, just fast clean and efficient service. You will enjoy your tv on the wall, it looks and sounds great. I am very happy with both of mine............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad techs. Will and (sorry I don’t remember his name) his co-worker arrived as scheduled and assembled my home theatre system out of the boxes they were delivered in. They set a blanket down, to keep from scratching my wood floors, wore shoe covers, and proceeded to put everything together in a timely fashion. They left NO empty boxes, paper, or trash of any kind. When finished setting everything up, they asked if I was happy with the results. Yes, I’m very happy. Great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of my devices. They also showed me how to work the TV remote for all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service installation went very well. Troy and Bruce arrived on time, worked efficiently and explained operations really well. We were very appreciative of their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The resolution of the TV is beautiful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OLED Sony TV can be viewed without being straight in front of our TV, which is what we needed. We first bought a Samsung, and the quality of the picture was good, but could not be viewed at an angle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did everything very well.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He hooked up my Roku, and Xfinity flex and explained how everything worked.

    I would recommend this to a friend