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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tv delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and worked over their lunch hour Did a great job and connected to all my devices! Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, courteous, installed my TV quickly and helped me adjust to the new remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time. Installed my TV without is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, connected my devices, showed me how to use the new equipment, and removed my nonworking equipment. He was efficient with installation, and patient with explanations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up and hooked up my home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to diagnosis a problem with the Marantz 8805 pre-amp processor and replace it with a new processor in addition to hooking all the other components up working together with my Harmony 1 remote, however this has been an ongoing issue for over a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in home installation/service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the devices to our existing wifi, programmed the LogiTech Harmony Elite remote, and insured we were comfortable with the features and operation of all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job hanging TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and helper did an excellent job is hanging my AG9 Sony TV. I was very impressed with the care and effort to make everything perfect. Both had an excellent attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was outstanding and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job with the installation of my TV. Took their time setting it up and making sure I knew how to operate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation by Dillon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillon did an outstanding job connecting my new TV. You should not hesitate to send him to any of your customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys installed and connected my laptop, showed me how to connect to TV monitor and set up programs on my home screen. Very knowledgeable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable staff. Was quick and precise. Hung a few tv's in my home perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed two television sets, a sound bar and cable box quickly, efficiently and explained what we needed to know. Very professional! Wish all service folks were as great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff did a great job. Answered our questions. New (replacement) sony 65 in TV is exactly like our original TV. We definitely would deal with Geek Squad again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better picture than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE FIRST GEEK WAS POLITE BUT THE SYSTEM DID NOT WORK AS IT WAS SUSPOSE TO AFTER HE LEFT. A WEEK LATER ANOTHER GEEK CAME TO THE HOUSE AND REDID THE WORK THE FIRST GEEK DID AND NOW THE SYSTEM WORKS AS IT WAS DESIGNED TO . BETTER PICTURE AND SOUND. THIS WOULD BE A 5 STAR REVIEW IF THE SECOND GEEK HAD SHOWED UP FIRST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad is great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them do two separate installations. Was so impressed with what they did with my 80 inch in the living room, had them out a 65 in in the bedroom. Great installation. Everything hidden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV delivery and set up was WONDERFUL!! Absolutely perfect. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men who set up my t. V.were wonderful. Friendly, helpful, knowledgeable and efficient. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were exceptional in their knowledge and skill in setting up our television, sound bar and television stand. The Agent gave me a telephone to reach him if I had any follow up questions. Upon his departure due to my lack of knowledge I developed two technical problems. On each occasion he returned my call and walked me through a corrections!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan with Geek Squad did some extra problem solving when setting up new Smart TV. He took time to investigate some cable issues and helped resolve. Excellent knowledge and service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job! They set up my TV and made sure everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were really nice and knowledgeable. Helped set up remotes and everything. Knew what questions to ask!

    I would recommend this to a friend