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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 18,776 reviews
  • Rated 5 out of 5 stars

    Knowledgeable and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents came in on schedule and proceeded to set-up my television and surround sound system with no problems. They answered all my question and I felt very satisfied when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, excellent service, knowledgeable, took all packing when he cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hdmi cable and blu ray dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dvd player is cool the remote works with the tv also. The price was alright. The cables costs more than the dvd player their length is perfect. Over all I spent less than $100 so that was really cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have a Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who came were the best! The main tech was patient with me. His coworker was helpful. Timely. Masked. Friendly and informative. Very good experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came on time he unmounted the T.V. from wall. He left wall nice and clean. He put the stand back on the T.V. excellent job done by the geek squad technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom installed my TV efficiently and instructed me in how to use the different devices connected to it. I fully understand how to use my electronics thanks to his patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, polite and experienced, job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tv professionally with regard for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs hooked uo my tv to all cinnected devices quickly & done right the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Guys, Hunter & Daylon, very friendly and proficient. Connected everything quickly and well! Even disposed of old equipment for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad delivers excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed our TV from the box very carefully and put it on the stand. which we already had. They also hooked up our Xfinity cable service, Firestick, and Netflix subscription. They showed us how to use the remote, and made it possible for us to use our cable remote also. The agents answered all of our questions, and removed our old TV. The men were very knowledgeable and helpful with any concerns we had. We would recommend the Geek Squad service to anyone buying a large screen TV, because they are trained to remove a large, somewhat heavy TV from the box and set it up properly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and explained everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation with Excellent proffesinal work. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job mounting my TV. There were two team members, one experienced and one learning. They were both very professional and the more seasoned team member accepted nothing less than perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bom geek squad, the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the bom. Helped me install all my fav shows n networks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great he explained everything to me but he said not to change the picture m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad setup and calibrate my TV and BlueRay player nearly 5 years ago. They were very professional and knew their stuff! Pay a little extra and have the Geek Squad set up electronics for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Brings Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new Samsung tv from Best Buy and decided to use Geek Squad services. So glad we did, as the peace of mind and help in setting up was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my device and set it up. He spent time explaining the features and giving tips on how best to use the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgable and quickly set everything up. He explained everything so I knew how to use everything.

    I would recommend this to a friend