Customer Ratings & Reviews

The tech was great he explained everything to me but he said not to change the picture m

Listened to our needs and completed installation perfectly. Technician was on time and worked efficiently.

THE BIG TV AND SOUND BAR ARE FANTASTIC!!!!!! VERY CLEAR & THE COLORS ARE VERY BRIGHT MY WHOLE FAMILY LOVES IT..........

The Geek Squads employees were knowledgeable, courteous and helpful in every way when installing my new 65" TCL TV. I could not have had a better installation service.

When the Geek Squad techs came to our house they were very personable, professional and very efficient. Within a few minutes they knew the best way of solving our issues and went to work immediately. Very impressed!

The agents were friendly, efficient and able to clearly educate on it’s operation. Set up the apps much quicker than we would have been able to.

Geeks worked professionally. Answered any questions we had while they took the TV out of box and installed to wall. The cords were hidden behind the TV nicely. All boxes and debris were taken out of home by Geeks.

Geek Squad came out and hooked up our New TV and got everything working good and it didn't take to long to get it done. So much better now.

The geek squad agents that came to install my 55 inch insignia fire TV it was not only knowledgeable, professional, followed Covid safety protocols, extremely helpful with other products in my house bought by Best Buy including my Orbi mesh system Wi-Fi and my older insignia and also helps with my remotes and making sure that they were connected to the TV and sound bar and also allowed me to purchase a cable that I did not have. These guys should not only get a raise but a Christmas bonus they were absolutely excellent and wonderful wonderful

Very friendly people, knowledgeable of product. Hooked everything up for my wife.

Geek squad did another excellent job mounting tv and soundbar. Set up and went over operation, making it very easy to start using.

The crew communicated with me regarding time of delivery and set up. They were professional, informative and knowledgeable about our TV and followed safety protocol.

My tech was out on time and did a great job hooking up all of my devices. The TV was much larger he took the time to add a new TV mount. Took a bit longer but done securely. It works great and looks beautiful.

We had a problem where our home theater no longer transmitted video and then audio for our cable. I diagnosed it as potentially an ethernet cable problem. However, I wanted a second opinion and the Geek Squad tech came and determined that the converter box (IP to HDMI) was potentially the cause. They further analyzed and determined that the cable needed to be spliced. In the end new converters and cable re-splicing addressed this vexing problem, The tech demonstrated good debugging and communicated clearly what was being done. The result was great including reprogramming our universal remote.

The team was very good and efficient of the set up, I’m very pleased with the result. Recommended.

Richard from Geek Squad arrived on time with our new TV. He was very knowledgeable, professional, and hooked-up our new TV to the cable box and blue ray player efficiently. Thank you Richard & Best Buy!!

The installers made quick work of the installation, and then spent the majority of time teaching me how to use the system. They were patient and extremely helpful. I am so glad I had them install it!

Worker was very polite, capable and professional, did a great job

Tech was very knowledgeable and set up my new TV exactly where I wanted it. He was friendly and helpful.

The techs unboxed and then set up the TV and synced it to a Samsung - HW-B750D 5.1 Channel B-Series Soundbar with Wireless Subwoofer, DTS Virtual:X and Bass Boost. They also configured the TV to attach to our home WIFI network. When they left, they also took with them, all of the boxes & related packing material.