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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 18,776 reviews
  • Rated 5 out of 5 stars

    QUICK TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GLADLY EXPLAIN SETUP AND USE OF TV. VERY PERFESSIONAL AND POLITE ON ANY QUESTIONS I HAD ABOUT THE TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad addressed all my concerns and handled the installation like the pro's they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William and Abel provided superb service and my new 65 inch TV is outstanding. I couldn't ask for better service. Thanks Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super setup; tech was pleasant efficient, and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. New TV was delivered, set up and technician programmed remote for all needed items. He explained it all and demonstrated until I had it correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was right on time and extremely patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your tech guy called ahead and was on time.......he carefully explained how the television 65 inch Samsung worked and went through the features. He was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Job Guys ! Professional , on time and respectful of my home and the people within. Technical aspects of the installation were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Delivery and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new 50" Flat Screen and used Geek Squad to deliver and set it up. I ordered the TV online without going into the store which is important to me while Covid is still a threat. The Geek Squad installer brought it to my home and set it up. He got it hooked up to my WIFI and got NetFlix, Amazon Prime and Disney all up and running for me. I could have done this all myself but it would have taken me 3x longer. Saved me a lot of time having someone else do the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job setting up the TV and exlaining options. He was atient and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED C1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional delivered and setup my LG tv and showed me how to use all the settings. I would recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our two TV’s quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the two technicians that came to set up our 65”and 32” TV’s. They were very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv & stand. Must say that the 2 reps that delivered them were knowledgeable and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time having someone connect my TV the were and excellent crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A member of the Geek Squad came to our home and helped us to setup and understand how to operate our Sony Smart HDTV. This is our first flat screen television purchase, and the assistance was greatly appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was correct, no delays The notifications by text worked well The installation took about 30 min Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen have been absolutely awesome! We would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WidescreenSetup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE. Our technician was knowledgable, gave instructions at a level we could understand. Took time to assure everthing was set up to our satisfaction. Made recommendations - which we took- on purchase to protect our wide screen from power outages. He was personable and polite as well. Could not have asked for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's did a great job, they called ahead so I was prepared. They hooked everything up and cleaned up super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great. He set it up on my pedestal and connected all my devices. He explained everything and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Agent came and installed the TV and showed us how it works.

    I would recommend this to a friend