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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV efficiently and in a timely manner. They also connected other devices. They friendly and answered all my questions. Good ambassadors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sales team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales team was highly informative and extremely knowledgeable about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who delivered and set up our TV were very considerate and professional. they set it up, connected the cable and showed us how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very courteous and knowledgeable. I had a minor problem that cropped up after they left but the returned immediately and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up exactly when they said they would and connected all of the components and explained everything and did a great service for us, so very impressive. We are happy Geek Squad fans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent -Recommend you ask them to leave the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set-up was excellent. (I should have asked them to leave the box so I could have returned the tv and ordered a different one).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was outstanding!! Set up the tv got all channels downloaded and spent extra time with my brother to show him the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, love the picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a smart TV. Great picture and I don’t have to wear my glasses to see the screen anymore, it’s such a large screen. I really needed the Geeks to install it, they were amazing and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were GREAT GUYS to work with answered all my questions and fix the problem I was having with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man connected set up and connected the system. He took the time to demonstrate several of the features that were new to me and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Billt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up all of the TVs we purchased and all the devices that we bought with the TVs. They were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Naim and helper were great and set up tv and dish thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jimbo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. Second time I’ve had the same team. Knowledgeable, friendly and fast. Can’t say enough good about my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great with setting up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all the devices we use to this tv and saved us a lot of headaches as we are not tech savy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a tv in Gilbert, AZ for our son and had the geek squad deliver and set up. They came right when they said they would and set up everything quickly and correctly. Both guy were super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV set up review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, did the work, and answered every question I had. They were on time, and did not take too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and courteous . He had my TV set up and running in no time. This is why i choose Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative came out and connect a cable on my BOSE TV and got it working for me. He also set up my Spectrum cable TV service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Tech comes thru again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG C1 55” TV was delivered today right on time! The Geek Squad tech was very knowledgeable and installed my new TV without any problems! He showed me everything I need to know about the functioning of my TV! I am very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were efficient and good. They answered all our questions and demonstrated the controls.

    I would recommend this to a friend