Customer Ratings & Reviews

The gentleman who installed my new tv was very nice and went over and above the regular service to make sure I knew how to make the tv work. Thank you, Kevin.

Very knowledgeable team member did set up. Answered all my questions. Good experience!

We had 3 TVs and assorted accessories, Blu-ray Player, ROKU, installed into an AT&T U-verse System with Internet. AS USUAL, the GEEK squad did a fantastic job, in a minimal amount of time. The work is beautiful, clean, all the wiring covered and clean and everything looking neat and professional. They mounted 2 wall mount TVs with sound bars. The other TV was setup in an entertainment center. Not a wire to be found. GREAT WORK! We have used the GEEK squad for anything electronically video or audio. They are the BEST. Their call-in line is great. We had an issue and they were at the house the next morning to fix it. What more do I need to say. YOU CAN’T GO WRONG! THEY ARE THE BEST!!

We had two teams come out while my wife and I dithered over which system components we like best in our home. Your guys were great. The wealth of information shared was incredible. Your customer setup and service teams are the best we've known. We are so pleased to be Total Tech members. Marcus, you're the best, but thank you everyone.

Great service. They knew their product. TV was set up and tested. They answered all my questions and left my house nice and clean.

The gas from the geek squad were great. They answered all my questions they were very knowledgeable of their work. They were neat and tidy

Service was fast and efficient. Techs showed me how to use the controls and also answered several questions. Very pleased with this service.

The 2 man team that installed my 2 Sony XBR 950 TV sets exceeded my expectations. They went well above and beyond the call of duty in mounting the sets on the wall in my family room and master bedroom. They did it in a way so that there wasn’t an exposed wire or cable to be seen. They encountered some unexpected issues and without any fanfare they rolled up their sleeves and made it all work. I couldn’t be happier. In the past I have dealt with boutique high end audio/video stores and didn’t think that a mass merchandiser like BB could deliver the same level of service—-WRONG! The Magnolia Audio people are AWESOME and so is the Geek Squad.

Geek squad. Luke. Was professional. Quick. And thorough. Answered questions. Showed and explained even though I did not know what to ask yet I am still experimenting

The members of the geek squad team were excellent. Very knowledgeable and went out of their way to make everything work perfectly!

The installer was very knowledgable and made a recommendation for getting my problem corrected. It was no fault of his but the cable provider who sent me a defectrive box.

Arrived we he indicated, did a good job of explaining the set up as he moved through the process. Very please with his attitude in helping me connect with my purchase. Very positive young man.

Very professional and complete setup. They were very thorough in explaining what we needed to know.

The quality of work was exceptional. The team did a fantastic job at making with making it a clean and seamless installation. They were also very professional and did a thorough job. I wish we had gone this route sooner.

I questioned the $200 fee to deliver and set up the TV, but since I'm not supposed to lift that much, I went along with using the Geek Squad. Boy, are we pleased! The agents were great and efficient, but they took the time to show my non-technical wife how to use all the streaming features. She is thrilled with 'her' new TV, and I think we got a great value.

Geek Squad Service was phenomenal! From start to finish they were consummate professionals and did everything! Set up, test etc

I like the fact, that the service guy was very professional and knowledgeable about the job.

Excellent service, the geek squad team is very professional and handled my 100 inch TV carefully. The installation was smooth and the staff also show me how to use my new TV. I am very satisfied with their service.

Agent set up tv and all devices so quickly & everything works perfectly!

Geek Squad tech delivered, unpacked, and set up my new TV in short order. He then took the old set and packing material when he left.