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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek guys were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent crew who installed for me. 55" tv over the fireplace and I couldn't lift. First smart tv so I needed some direction. Very nice guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    online purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was timely, tv was set up without a problem, agent explained tv operation in a detailed manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came the next day to set up my tv and did it quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well - but only with my help.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad should have been notified that it will take 2 individuals to install the 65" TV over the mantel in the great room. With my help, we managed. Not the best solution for retirees. The installation was simple- not mounting...but the need for 1 persons was critical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and made sure I knew how to work my remote. He was extremely knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Connect service is superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad service TV Connect package available at Best Buy. Let the Geek Squad professionally connect all the wires and explain the bells and whistles to you. What could be easier than that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best customer service. Friendly, knowledgeable, helpful. 10 out of 10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very profession and had my tv mounted to wall and ready to watch in short order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ to the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected our TV, set up apps, explained how the remote works, and answered all of the questions that we asked, plus more. A+ to the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used prior to this purchase, excellent service. Efficient service. Reliable and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly professional installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers very very professional. Took their time to assemble and connect the tv correctly. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and quick! Geek Squad tech was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, fast, knowledgable and helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery on time, very minimal time taken with getting the job completed, explained the working of the new TV and took the old TV, Would definitely recommend this team to anyone,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was very courteous and efficient. He even hooked up our old DVD/VCR player so we can easily watch our old tapes on our new tv. Could not have asked for a better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived on time and set up tv and checked several channels. I could not figure out how to pull up local broadcast stations and he patiently showed me how.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys they walked me through the setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly helpful and knew what to do and helped me set up my Samsung account and TV setup. Thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did my TV install quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men were very organized and very neat. They were very nice and cleaned up after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JeffTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JD & team was amazing. Super polite during delivery, installed on outdoor patio home exterior wall. Detailed during setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy were great. Professional. Clean. Removed all trash on time. Ran through quick set up. Wonderful. Upset had to pay even with total membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great to set up my new TV and soundbar and connected devices. Very efficient and provided support on how to operate the new TV

    I would recommend this to a friend