Customer Ratings & Reviews

The Geek Squad called first, was here as scheduled. Did their installation, then walked me through the use of the new TV, they also hooked up our new Blu-ray player and shared how to use it as well. Thanks Geek Squad.

The Geek squad installed my tv quickly and attached my cable box with ease. I now have a new large screen to watch clearly.

Setup of my TV along with my receiver, DVD player and TiVo all went smoothly and I even got directions on setting up my universal remote.

The most professional group of guys....They set us up perfectly and made sure everything was working perfectly before they left

The Geek Squad had a subcontractor come to our home to install our tv. They were on time, courteous, covid safe, and knowledgable. The setup was fast and enjoyable.

This review is actually mixed. Our experience purchasing several tvs, fire sticks, brackets, and a media room set up was bat-guano-hits-the-fan. Truly one of the worst customer service experiences ever. We vowed to never use Best Buy again. However, the Geek Squad CREW that showed up to install everything -- two hard-working gals -- was terrific. They were on time, courteous and knowledgeable. Best Buy's troubles seem to come within the store management or in the corporate management.Either way, don't blame the Geeks when it all goes wrong.

The 2 agents were very professional. We are senior citizens and they were very patient with us as they explained how to use the TV.

The agents set up my TV, and connected my devices, and answered all my questions.

Very pleased with my purchase. I shopped and reviewed several different Televisions. Had Geek Squad set it up. Larger TV than I ward to do myself.

The agent set up Roku TV and helped explain it to me. Linked my existing Peacock account to Spectrum.

As always the Geek Squad guys were efficient and fast…and very pleasant!

The Geek Squad Agents were absolutely outstanding. They were patient and answered every question.

The man who came was very polite, respectful and knowledgeable. Did the install and answered my questions.

The two techs were professional, knowledgable & very thorough. They quickly set up both TVs, connected them to our remotes & services and showed us how to operate them. Great job.

Finally joining the 21st century by replacing an older CRT TV (cathode ray tube) with a flat screen smart tv. Not knowing what the job would entail we purchased the Geek Squad installation package as well

The agents set my TV on the stand and made sure everything was hooked up properly. He also showed me how to access use the remote and answered all of my questions.

The guys connected tv and were very helpful answering any questions and made sure everything working before leaving! Highly recommend!

Excellent. Very happy customer. Installation was fast, secure they explained me how to use the remote step by step

The installers did a great job and set up was fine ,I have a syncing problem which we feel is a Spectrum problem

The guys did a good job and were efficient and complete.