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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 18,776 reviews
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job and were efficient and complete.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad guy was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and connected TV. Hayden Gural was very friendly and patient answering all our questions. He is a credit to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came on time. work quickly. set up everything and then some. answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent knowledgeable, patient and kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mu agent was wonderful--pleasant, kind, knowledgeable and patient. He had to problem solve and he was very much able to do so. We were at the end of his long workday and he never hurried, giving the same service he would have given if it has been earlier in the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys always do a great job and I have seen them a lot this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally professional and knowledgeable staff who installed and set up my LG OLED television and matching Ultra HD player. Great buying experience. Call in the Geeks and get the job done right from the start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful in providing information and explanations to help me understand the process they were following to set up my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1 ok but Geek Squad #2 was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad #1 setup our new TV and moved our old TV to another room and set it up for us. We wanted to use only one remote, but this squad could not make our Uverse remote control everything and left us using 2 remotes to watch TV. Our salesman recommended the Harmony remote, We ordered it along with a Sony soundbar and Geek Squad #2 set them up and resolved our remote problem so that the Uverse remote handled all our electronics. We returned the Harmony remote for credit. Our #2 Geek Squad was top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out, set-up the tv, even set up our antenna. They were very knowledgeable about the tv we bought and offered a few pointers with features. Things went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JERRY K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SETUP TV TO MY SATISFACTION.......ANSWERED ALL QUESTIONS....VERY VERY PROFESSIONAL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent technician came on time and set up our TVs in good working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast and efficient, set TV up and made sure it was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't geek squad was 3rd party installers. Was very professional and fast, routine definitely down to a science.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek squad installation of our new LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was excellent, very professional and a pleasure! He spent time making sure we understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed my 65 inch T.V. They were the best ,professional and very polite they brought in a big blanket vacuum cleaner and every piece of paper,dust,etc. they made sure it was clean also the installation was the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech set up the TV and installed updates and connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time - as a matter of fact early. The set up my TV in a timely manner, hauled off my old TV and were very patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comprehensive help.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent explained everything well and had me try it. He also provided some computer assistance while he was here and made sure the removal of old equipment went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 wonderful techs. Hooked the TV very quickly. Stayed until all our apps worked and answered all our questions. I think they did above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computor experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called your Geek Squad because I was having a few problems with my computer and I talked to Agent Miquel and he was fantastic' He was very patient and knowledgeable and I let him get into my computer by remote and he solved my problem within 30 to 40 minutes plus he found other issues on my computer and fixed them also. Thank god we bought the Geek squad service menu, it is well worth it, And your Geek Squad has the best experts ever. Everyone is very Pleasant, Courtest, and knowledgeable. and I trust them 100% to do any work that I need to be done.

    I would recommend this to a friend