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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    NewTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my new TV quickly and explained all options and different channels and how to find them and use them properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who did this for me explained what he was doing as he did each step and even told me if i had any issues to just call and reach out perfect assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was moving from one apartment to another and the moving company was supposed to take care of the 55” TV which was mounted to the wall. Turns out they weren’t sure how to go about it & told me I’d have to get someone else to move it. Geek Squad to the rescue! Since Geek Squad was the company that originally delivered & mounted the TV in the first place, I had them come & take it down, deliver to the new apartment, and hook everything back up. So much stress relieved having this task taken care of in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LCD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Smart features allow lots of flexibility on what and how to watch favorite shows. Color and contrast are excellent and make looking at local shows, DVD's and other media a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad mounted all my TVs and connected my other devices to the TVs. They did an awesome job and didn’t take long putting the stands together and connecting everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geek Squad came in and were very efficient when setup the new television. The options of the television were explained very well. All my questions were answered sufficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfectly remounted TV. Awesome job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devon and Beth (Elizabeth) were very courteous, helpful, professional and very knowledgeable. Perfect job. Highly recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greek squad is the grearest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did a great job and a quick one. He was very professional and cordial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick with the Geek Squad guys…..ONLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came out were the best! Such a huge difference from these two compared to the 3rd party crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very knowledgeable the agents called us to confirm delivery time. The agents set up the tv very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and amazing fast work by the team. 86 inch set up perfectly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done quickly but not smoothly. The picture and service were set up and I was instructed on the use of the TV controller, but it wasn't integrated properly with my cable controller. So we still need to use both controllers and the sound can't be controlled with the cable controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great gob.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent unpackaged, set up and even hooked up a VCR for us. Great servicde.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekPerfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, friendly and new what they were doing. They answered all my questions and setup everything perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! These guys really know their stuff. Very polite, communicative and competent. Made the set up look simple, and answered my questions clearly. the last time I did my own set-up. Really glad I had the pros do it this time. Also they took away my old equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech that came and installed my new TV. He was on time, very thorough and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad continues to impress! They called ahead and were on time. They were professional and courteous, doing a great job and showing their work, answering any questions before leaving. And, they cleaned up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast. The Geeks were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were very respectful of my home and cleaned up every speck of dust from the drill. TV looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and informative. Had it set up in no time and had a lot of info on how it all works.

    I would recommend this to a friend