Customer Ratings & Reviews

The two guys who delivered and installed our new TV (Dan and Bryan) did an excellent job. They were quick and efficient. They explained everything to us. I would definitely recommend the "Geek Squad" to friends and family.

This was the third attempt over as many weeks to deliver The LG Nano TV. Not the agents fault but a "warehouse" problem. The agents were great ,arrived on time but ran into problem placing it on stand because the legs of TV are much wider than earlier models. While I had ordered a 65" that model was suddenly not available. So I received a 75 " for the same price . So the guys had a lot of work to do putting the TV where I had planned on it going. They were great! The agents did pair it to my Comcast remote instead of the LG remote which I need to know how to use inorder to adjust settings.

Purchased the Geek Squad delivery and setup for a large tv and sound bar system. They handled the muscle and the tech with equal ease. Thank you

We ordered a TV from Best Buy and as a Total Tech subscriber this includes installation. On the appointed day two Geek Squad associates arrived to install the tv to our pre-wired surround sound system. The lead associate and his co-associate were professional, personable and did a wonderful job for us. I would recommend Best Buy, Total Tech and the Geek Squad to anyone.

This tv is a replacement for a higher priced tv, I think it has a better picture than the faulty lone and was slightly cheaper.

Very helpful and patient with us. Arrived on time.

Pleased with everything including Geek squad installation, only problem/issue was that I received notifications that I had entered into yearly contract with Geek Squad and that I was billed, obvious that my email was infiltrated.

The agent I spoke to was very helpful and did exactly what I needed to get done. I expanded my order for a new stove to include getting rid of the old one.

Very Professional. Knew what he was doing. In and out. Didn't take anytime at all.

The agents setup and connected to most my devices. Came back next day to fix sound bar problem.

The Geek Squad set up my new TV with ease and care! Very friendly and helpful and they took their time to answer all of my questions. I high recommend them

Set up and connected quickly. No problems with connecting and the cable remote works with the TV and the cable box!

The agents showed me the "ins and outs" about the Vizio that I purchased. They were polite and knowledgeable. AND, they cleaned up all the packaging and took it with them.

They connected the TV and set it up very fast. Did a good job, I could have used a little more instruction but it worked out great.

Anthony was very knowledgeable, friendly and importantly---competent. He also solved a problem I had with Best Buy for over a week and he solved it in one hour.

I purchased a new TV console requiring my TV, recorders, etc. to be reconnected. Two gentlemen came, delivered the console, assembled it and connected all the TV connections as well quickly and efficiency.

Outstanding picture quality with outstanding set up service. Tech that set it up and explained it was absolutely great.

Jonathan, the Geek Squad representative, was absolutely wonderful! He was very considerate of my technical challenges and walked me through everything I need for my best viewing experience! The set up of my new Samsung 33” was smooth and perfect!

Very courteous, knowledgeable and quick. They also cleaned up after themselves once installation was complete.

The agents delivered my new TV and took away my old one. Everything was set up and running just as I had expected.