Customer Ratings & Reviews

They were very helpful Moved and Install the new television Set up everything Internet It's very Job

The tech that came out to deliver my TV did a great job and even came back the next day to take care of unexpected issue. However, Geek Squad did not come out. It was a third party vendor. Not a big deal considering that the job was well done, but a bit misrepresented by the store.

I just moved from another location and the agents were very professional and connected everything with no problems.

The agents installed my new TV and made all the connections. They also instructed me how to use my DVD set up, Thank you!

Senior citizen happy and Best Buy is the reason i am happy because they are always on time and always fix the presented problems

The agents installed my TV with professionalism and troubleshooting with setup.

The two agents that delivered my tv did a great job. They connected all my boxes and reviewed everything I needed to know.

The agent set up our TV and installed several devices. She was a real professional—knowledgeable, respectful, and a real problem solver. What a great representative of Best Buy!

the agent set everything up for us & answered all of our questions went over how the TV worked was done in 25 minutes

Excellent service. On time. Efficient and professional

The two Geek squad members who came out to set up my LG TV were on time and efficient and answered any questions I had.

Service was excellent, very efficient. Had purchased TV for my grandmother and had it delivered and installed. No complaints! Very friendly and patient!

the sound was restored to factory design and peace reigns in the house!

The agents were gracious & knowledgeable. They set up our new tv quickly & efficiently, and answered all of our questions accurately.

The agent connected the TV and all the wires that were needed and explained everything to me in an easily understood way.

Have used Geek Squad on many occasions. Whether it be on the phone when they work on my computers on when they come in person to install a new purchase. They have always been personable and knowledgeable.

I purchased a Samsung Q 90 75 inch flatscreen TV. It was far too heavy and fragile to trust me and my husband to install it without cracking. The Best Buy guys who installed it in my house and got it running were amazing. I was apprehensive on the delivery and installation fee. It’s another expense I hated to buy. But it was worth it. I didn’t have to worry about getting the TV home without cracking, nor did I have to worry if I had enough strength with my husband to put it up on its stand. I would definitely do it again if I made this large of a purchase.

On time , excellent know how of TV setup, very happy to have Geek Squad service setup and delivery

It was quick and easily done. The service personal were very professional and knowledgeable. They willing answered all questions we had.

The Geek Squad gentlemen did a great job setting everything up for us.